I purchased the hc-8000 about a month ago. Right off the bat I had problems. It was suppose to come with 500 ft. Of wire it only had 400ft, There was 2 collars shipped with the unit, only 1 worked, After installing the fence I put the second collar on my dog and had the unit on for about 3 hours. I ...
3/10/08 purchased electric pet door via internet.installed it upon arrival, it worked for 2-3 hours then continually opened and closed. Contacted Cust support and was told to loosen screws around the door, "This always fixes this problem". No luck As of 3/24/08 I have made 1 or 2 calls ...
I can't believe these guys are still in business. I bought two of their automatic pet doors a couple of years ago and have had nothing but problems. The constuction and design of these doors (nightmares) is shoddy, at best. A quick examination of the inner working of these automatic doors should ...
Product purchased did not work. Price was $126.55. I e-mailed the company that the product was defective and Marcella said to return it for a refund. I packaged it up and returned it at my own expense and was refunded only the purchase price of $119.90. After numerous attempts to get the freight ...