Problem description: I applied for a zipcar account on 12/20 with the understanding that there would be an annual membership fee of $25. My application was subsequently denied. However, Zipcar proceeded with charging me $25 annual membership fee, not once, but twice on my American Express card. I ...
I would like to say that I been a memeber of zipcar for almost a year, and recently i had an unauthorized charged from the company. I called the call center to be told that i had owe them money from previous reseverations (which is false because zipcar charges my card before my reseveration begins) ...
Zipcar disingenuously guaranteed to maintain and increase the level of car-sharing service provided to Los Angeles area communities when they took over Flexcar. They advertised more service in including the Hollywood and Downtown. On their website, they state 'Zipcar is a utility, as valuable as ...
I made a reservation. I received a confirmation online. I printed confirmation. I went to get car. Car wouldn't open. I called Zipcar. Brad, the customer service rep, said I had no reservation. I told him I was holding it in my hand. He called me a liar. He said the reservation was in someone ...