(My letter to T-mobile corporate) My experience was as follows: 1. I purchased a phone and an activation kit online, which I received and activated Friday evening, 7/27. 2. Upon activation, I discovered that there was no service inside my home. Since that is a major place that I make calls, I was ...
I switched my family cell phone account to T-Mobile at their DuPont Circle store on July 11. The salesman impart incorrect information on quite a few counts the two most critical being: International calling over WIFI to a land-line is free, and they would not charge us to port our existing number ...
Having been a long term T-Mobile customer, I find myself perplexed at their new and unusually cruel punishment when it comes to contract terms, early termination fees, and how their customer service representatives take contract interpretation into their own hands. In September me and my partner ...
When I spoke to a CSR (customer service rep) on 09/21010 over the phone to change my plan to reduce my bill, she suggested I decrease my minutes too 750 then go online to learn how to apply parental retrictions. Changes would not go into effect until I went online and made the changes. When I went ...
Sanitized PDF version of this complaint published on Scribd.com: Tuesday, April 26 [S] [Amended: 04.26.1:30 PM PST]; [Addendum: 05.10.2001]; [Typos corrected: 05.11.9:30 AM PST]; [Addendum: 05.13.11:30 AM PST]; [Addendum: 06.03. updated 06.08.9:30 PM PST]; [Addendum: Friday, June 10]. Oregon ...
For three and a half years, I was employed by T-Mobile USA. I can attest to the fact that this is NOT a Best Place To Work. They so happily reaped the benefits of my many contributions over the duration of my employment, and continued to afford me opportunities to excel. This is a Pay For ...