Rooms To Go
Found 212 reviews / complaints
Page 5

Rooms To Go
ROOMS TO GO WILL NOT ACCEPT RETURNS OR EXCHANGES, even on small accessories!

Purchased several accessories items less than a week ago including two mirrors. Decided that the mirrors did not work well in my house and wanted to exchange them for other - more expensive - merchandise. Only then did I notice that the receipt - which I received after completing the purchase, of ...

Rooms to Go
Will not honor warranty

Shops, Products, Services Mom in TX 0

I purchased multiple mattress protectors from Rooms to Go in July. The big 'selling' point on the protector is that there is a 10 year warranty against leaks and stains. If it leaks, call us and we will come clean the mattress or replace it if we can not clean it.. I purchased a King mattress in ...

Rooms To Go
Purchased a rather expensive matreess and springs set, Mattress bowing like a aged horse, causing back pains to a already damaged back. Rooms to Go will not honor warranty when sold, states company ma

Construction & Repair Excaliburgc 0

Purchased a mattress and springs set from Rooms to Go that had a 10 year warranty, Mattress is sagging badly and Rooms to go are refusing to refund or replace mattress. Stating mattress company is out of business and that the could not honor warranty. I informed Rooms to Go Manager that I bought it ...

Rooms to Go
Delivery issues

Shops, Products, Services BKII 0

Rooms to Go delivered my order damaged and with pieces missing. Two headboards for the bed and no footboard. Called customer service who was only willing to arrange another delivery date. Advised by customer service that Rooms to Go does not do any kind of credit for customer inconvenience. The ...

Rooms To Go
Fabric Treatment RipOff Scam

Shops, Products, Services ContractAttorney 0

In November I purchased multiple rooms of furniture at Rooms to Go in Kissimmee, spending about $8000 in total. When asked about fabric protection for the couches, I declined and stated that I would ScotchGuard them. I was then told by the sales person that I really should opt for the coverage, as ...

Rooms To Go
Consumer Report

Miscellaneous Anonymous 125580 0

On 12/05 we bought a couch from Rooms to Go inHouston Texas at Bybrook Mall store. It was a manual recliner type. It was one that one pushes down with their legs. The floor model worked very easy. My wife and I are older and live on a fixed income, we decided that for thee plus hundred dollars that ...

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