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Rooms To Go
Found 181 reviews / complaints
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Rooms To Go
Purchased a rather expensive matreess and springs set, Mattress bowing like a aged horse, causing back pains to a already damaged back. Rooms to Go will not honor warranty when sold, states company ma

Construction & Repair Excaliburgc 0

Purchased a mattress and springs set from Rooms to Go that had a 10 year warranty, Mattress is sagging badly and Rooms to go are refusing to refund or replace mattress. Stating mattress company is out of business and that the could not honor warranty. I informed Rooms to Go Manager that I bought it ...

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Rooms to Go
Delivery issues

Shops, Products, Services BKII 0

Rooms to Go delivered my order damaged and with pieces missing. Two headboards for the bed and no footboard. Called customer service who was only willing to arrange another delivery date. Advised by customer service that Rooms to Go does not do any kind of credit for customer inconvenience. The ...

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Rooms To Go
Consumer Report

Miscellaneous Anonymous 125580 0

On 12/05 we bought a couch from Rooms to Go inHouston Texas at Bybrook Mall store. It was a manual recliner type. It was one that one pushes down with their legs. The floor model worked very easy. My wife and I are older and live on a fixed income, we decided that for thee plus hundred dollars that ...

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Rooms To Go
Furniture sales

Construction & Repair Lyssa2 0

Bring your magnifying glass to read the Terms and Conditions of Sale. (It is microscopically printed in light gray on the back of the purchase receipt.). I questioned our sales associate, Lesley, prior to our purchase about the return policy. She assured me that a store credit would be made. I will ...

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Rooms to go
Store in

Construction & Repair E168 0

I spent over 5000 dollars last year on living room furniture, mattress set and a bedroom set. The only one that i don't have issues with is the bedroom set. The couch is very poorly made, i just noticed a rip in the back of it and it turns out my warrenty expired 2 weeks ago! I purchased the ...

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