We purchased a system through them last week in august. Received it a week later. You have 7 days to try out the system. We looked through all the materials to hook the system up and couldn't. So we called service. We got through 3 callers who didnt know what they were talking about. The one lady ...
I have been trying to cancel my service with your company for over a year. Your customer service people keep giving me the run around. Jacob Cantu was nice enough when he was signing me up but after I received the product and installed it in my house the instructions said I must call your CS to get ...
I worked for Protect America for about a week, since that was all I could stand of the place. The company is located in the back of the brown TECO Westinghouse building off of 35E. I was interviewed on a Wednesday and started training the next day. This company has a training class every Thursday ...
Consumer Alert: Protect America, Inc. Uses deceptive marketing, small print contracts with unreasonable clauses, and "buyout terms" if you have their service and want to stop it even if you have passed the initial contract period! It was the worst customer service experience I have ever ...
Thinking of getting a home security system? Think Protect America is a good deal? Think again! Then RUN! In 2006 I prepaid a 3 yr contract for a security system. The equipment failed several times in the first few weeks. The sensors are junk and don't stay on. When I complained they sent me ...
I started home security services with Protect America in 2005. The equipment I received was shoddy and the installation instructions were vague. After getting everything installed the system seems to work for a day and then started giving me false alerts on my front and back doors. This was solved ...