On Aug 1 PELLA of Bedford, OH started a task of changing 15 windows at our Medina house. The task wasn't finished until December 15, that will be 4 1/2 weeks after beginning. Your unique service representative. Frank Stanton, was reassigned because of bad customer support and his companion, Debbie ...
Had whole house installed with Pella Impervia double hung windows. Had serious air leakage throughout all of the house windows. After 3 service calls and no answers, all the Pella service manager could tell me was that in thier gaurentee, they have the right to refund my money and walk away. After ...
Had whole house installed with Pella Impervia double hung windows. Had serious air leakage throughout all of the house windows. After 3 service calls and no answers, all the Pella service manager could tell me was that in their gaurentee, they have the right to refund my money and walk away. After ...
I'd Pella Designer Series casement windows with Slimshades mounted in July. One 5 decades later, the tones of all windows have indented the timber because they contact the sash (placing the tone along). On 4 windows the plastic blocks about the base of the tone have worked through the spot and ...