I've been a customer at Kohls ever since it came out. I haven't had any disappointments with Kohls yet until today. I have been looking for some trapper hats/beanie for my cold weather collection. I happened to see this really cute beanie on Kohls' website but this item is no longer available ...
My wife ordered over $200 worth of merchandise online from Kohls on 12/18, a week before Christmas 2009. She was promised the items would arrive before the holiday, and has an email to prove it. The items did not show. She called Kohl's customer service more than 5 times and was told they were on ...
I ordered Christmas gifts off of Kohls.com because many were online exclusives, meaning stores do not have them. I ordered by the cut off date of "guaranteed for Christmas delivery" and guess what? I received tracking today and my items will arrive 12/29. I called in to Kohls.com a few ...
Wow, what a story. I am a Kohl's employee and I see all these posts about the store. Let me just stand up for all the employee's working at our store! We are overworked, unappreciated and it's a shame that upper management let's these airheads (that get hired from other companies and just cause ...
I have been a loyal Kohl's Customer for 20 years. I have had and used Kohl's Store Credit Card since 1989... I got the card when the store first opened. In 20 years I have NEVER been late with even one payment to Kohl's. Well, last month I was late for the very first time... Just 2 days late. They ...
I am so upset by a recent incident with Kohls.com customer service. Can they be any ruder or insensitive? Ordered two sets of NFL mugs for guaranteed Christmas delivery per their site, they didn't ship in time so they are being delivered on 12/29. Of course, I called and spent an hour with the rude ...