I have ordered some struts and shocks for my car and thought they had really great prices, as soon as I ordered I received a confirmation email letting me know that my order would ship in 5-7 business days, wasnt to happy with the shipping time frame and wished they would have posted that on their ...
I am putting this in writing so I have a written dated record that I tried to cancel this order before it shipped. Your shipping manager would not stop the order from shipping and is requiring I receive the order and return it. I am upset that the FED X charges I was paying were for regular Fed X ...
I ordered KYB struts and strut boots for my wifes Sienna van. The struts fit great, but the boots were not even close to the old ones, so I had to put the old boots on. I explained to Just Suspension's customer service that they were not the right boot and sent them a fax with a picture. They said ...
Just Suspension gave me an RMA# to return unopened shock absorbers. Their customer service representative, Winston, wrote that they wouldissue me a refund and not just give me store credit. I paid $27 to send the parts back on Nov. 3, 10 weeks ago. Since then they have not issued me a refund or ...
Placed and order for struts and mounts on Nov. 3rd called on the 9th and was told that my parts had just arrived and would be shipped out the next day. Called back Nov. 17th and was told that the struts had shipped out on the 11th but the mounts would arrive on the 18th and probably not ship out ...
Ordered according to their listed part# for year of vehicle. Shocks/struts arrived in boxes taped together. No padding. Strut housings sticking out of side of boxes. Parts didn't fit vehicleas advertised. After several phone calls and discussions, they agreed in an email for a full refund. Fedex'ed ...