HSBC has done it again! In February after they denied (with no letter to me) me into the hardship program, I called to start new EZ payments as I was to be employed soon. When the person on the phone told me that HSBC would charge me $15 per payment because I did not qualify for EZ pay anymore, I ...
Beneficial Mortgage was bought by HSBC. They contacted us to lower our morgage rate from 9% to 6.75%. We had completed all the necessary paperwork and had the appraisal completed. After putting all new windows and doors and a new roof on the house, the appraisal came in $60,000 below last year! I ...
We to are victims of HSBC Mortgage, dba Decision One Mortgage. First of all, we received our first bill 6 weeks earlier than contract stated but no problem, we paid it! Before the second month, we received a welcome package from HSBC, stating they were our new Mortgage Company. Decision One ...
This is the second time this has happened. HSBC took the appropriate money we owed for our monthly mortgage payment from our bank account (at another institution), but they also decided to take out money for another payment that was not due or authorized. We have the confirmation email to prove ...
Again I recvd the same paperwork showing insurance I requested however I have the original documents showing insurance cancelled they didnot address the fraudulent documents they sent me showing (*hand written) I had my mortgage with HFC 1995. I bought my townhouse in 4/1995 & had my mortgage ...
Hey My name is Cobey and me and my family were messed over buy HSBC also. I was laid off twice in 2005 and I tried to contact them to work out a payment arrangement for about 2 months. When I finally talked to some one the told me to have a payment in by the end of september. I sent the payment in ...