First off, I'd like to say that while there is a margin of a possibility that Firestone is not responsible, neither myself or my dad can come to a reasonable explanation but that Firestone is indeed responsible. On July 3rd, my father took his car into the Firestone center to get an oil change and ...
For a 5000 dollar worth 1998 Honda Civic with 60000 miles on, you would not pay 1500 dollars for 1) Timing belt and water pump replacement, and 2) two CV axles (with boots) replacement for clicking sounds on turns. I sadly have to say it was my mistake to choose such an expensive and over rated ...
Used a $20 coupon to get an oil change/tire rotation - no complaint there. Service guy showed me that my air filter needed to be changed - for $30. I figure I can do this myself for $15. So I said "no". However, I think that they purposely re-screwed my cover back so tight that it made it ...
Approximately 3 months ago (sooner if I had known earlier about this site) I found a screw in the front driver's side tire of my van, it was in the middle of the tire, so I knew it was able to be fixed by a patch. I went to the Firestone Complete Auto Care and walked into the lobby area and found a ...
I went in for a repair on a tire that was flat. They could not repair it or look at it until real late that day. I told them fine I would come by the next day. When I got there NO ONE had even checked out the tire. The person at the counter told me it couldn't be done as the screw was on the ...
I went in for a standard brake repair for a pulsing brake pedal. I was told I needed new pads (even though I just had them replaced 10 months ago at a Goodyear store) because of glazing. When I got the vehicle back, I paid for the repairs and left your East Lake Location. As I traveled east on ...