Today I spoke to Carmen Echols at the corporate headquarters, who told me in so many words that they can do what they want. There are nearly 300 complaints about FedEx in this one section alone, and to my knowledge none of their employees has responded. On August 17, I sent a package via FedEx. I ...
Warning: if you use FedEx, you could lose your reputation and worse. We thought another carrier topped the charts for bad service, rude delivery and management people, and mysteriously lost shipments, but FedEx gets the prize for being the overall worst service and dangerous to your health. In the ...
I shipped a package from Pasadena, CA, to a northern Denver suburb. On the day delivery was due, the package did not arrive as promised. When we returned to our home 3 days later, FedEx had left notes of attempted delivery on each day. The package was an indirect signature! We called FedEx and were ...
FedEx shippers, beware! Watch your bills! FedEx has an $8.00 handling charge listed in its rate guide. However, my packages do not meet the types of parcels it imposes this fee on. Copied and pasted from their web site: "A surcharge applies to any package that: 1) measures greater than 60 ...
I ordered a bamboo tablet on February 11th. It was supposedly delivered today at my front door at 1:25 PM, but the package is nowhere to be found. I have tried to call the FedEx post office, but they won't pick up their phone. The shipping information says that no signature was required, so that ...
In May I purchased a watch for my partner from America for $8500 and paid 1000 in custom fees and taxes. The watch arrived but it was faulty, as one of the diamonds was missing. I immediately contacted the seller and asked for either a replacement or a refund. They agreed to arrange a collection ...