To whom it may concern, I have been in a dispute with Direct TV for over a week. This started two years ago when i did not authorize them to auto debit my account for my bill. Then last December when I called to cancel NFL ticket and to change my package plan from Premium to Choice. Once I canceled ...
After approximately four years as a customer I've finally decided to stop giving my money to a company that treats its customers like second-class citizens. Over the years I have experienced dismal customer service in nearly every way imaginable. Service calls have been missed. Channels have been ...
When i signed up to direct tv i was told that the other tv hook up was free, plus for new members the dvr i chose was no extra cost that i had to have it to make my service work,!!! I make 7.25 an hour and am a single mom, and the extra charges of 20.00 bucks for the "free" dvr and the ...
I moved from Corpus Christi to Arlington, Tx. And had my Directv account suspended untill October 9th. I called in early September to verify this and for some reason my account was closed and my checking account was overdrawn by 412.15. This happened on the 5th of September. Yesterday on the 15th ...
I have had DirecTV for over a year, I moved in May to a new home but it was infested with cockroaches so I had to move because it is a health hazard. I talked to a rep when I first knew I was going to move who said they would work with me with the moving costs because I was going through a rough ...
I ordered DirectTV after dish cancelled my AMC channel. I was told to do my rebates before it was installed so I did. When I got my first bill I did not have any of my rebates credited. So I called and was told how much i was to pay so i did and I would see the credit on my next month bill. That ...