Filed for modification on March 4. Now almost 15 months later they tell me I am not assigned to a negotiator anymore. I have paid every trial mod payment on time for going on 8 months and have had all my documents perfected for months. Yet no-one can tell me anything. Why did I lose my second ...
Chase Home Finance refused to accept Jan late payment on February 1 because it was then a "partial payment." They state their "investment rules" have changed and prevent them from taking anything but entire balances due from past due balances, any late fees accrued, other fees, ...
We filed with Chase Finance to get a loan modification about April. Since then it has been a nightmare! Yes, a nightmare! There is no rhyme or reason to their processes! We got harassing phone calls from customer service reps while our loan modification was under process. We were told to ignore the ...
I received a letter in the mail stating that I was almost past due on my mortgage payment. I was sure I sent it in, but I thought it may have gotten lost in the mail. To be sure I did not get a late charge I paid my payment online, after speaking to a representative. She assured me they did not ...
I called Chase as soon as I received my loss check from my insurance company (home water damage caused by a leaking pipe). The told me there is a different set of procedures for me because I am in their modification program. I have to send my paperwork in with a notarized statement promising to use ...
As I'm writing this I have been currently om hold with Chase for over 15 minutes. So I figured since I was on hold I would let everyone know what a horrible company this is. I took out a personal loan back on June. The loan was for $25,000 and it was with the Bank of New York. I have been paying ...