I chatted with Car Id's customer service to see if they could make a grille for my 67 Chevelle because there weren't any custom grilles available. So we agreed on a style at a price of 699.00 and they said 4 to 6 weeks so I ordered it on 11/09/09. I waited and waited and after 8 weeks a company ...
Merchandise I ordered was not shipped when posted and I had to call three times (I was on the phone a total of 65 minutes) to find out status. The order was placed December 26th and was told item would be shipped December 28th. Order has still not been shipped because "they couldn't find a box ...
Carid is a useless parts internet site. Shipping wrong items versus what I ordered & asked for, damaged items come, Returns are a huge headache to deal with. Sales department is outsourced with NO supervisor to speak with. Excuses and more excuses when you try to call back with hold times ...
Carid is the WORST. To say the least dealing with Carid has not been a pleasant experience and customer service is non existent. The entire order has been wrong with damaged items, RMA's sent for the wrong manufacturer, parts not fitting as they are for the wrong vehicle, their mistake, not mine. ...
In Feb I orderd a $500.00 dash kit for my BMW I was told 10 days to recieve it because I made it specific I was going to a large show and needed the item they assured me no problem. 3 months later I still do not have it. I have 6 different employees whom I have spoke to who all lied to me. I have ...
On 4/17 I placed an order with Carid (AKA ONYX) to purchase a grille for my truck. On 4/22 I still had not heard from company regarding shipment, so I contacted customer service (had to wait 12 minutes for answer bad sign). I then inquired about my order and agent said vendor no longer manufactured ...