Vehicle Was towed into store... Manager Mike Wilson stole parts off vehicle for personal use. District manager was contacted a Randy... Called me a lier, never returned phone calls... Im still at a lose with this situation. An exemployee had told me that the stolen transmission was installed into a ...
My truck wheels were damaged just having the tires rotated. They scratched the all four wheels and chipped the center cap that covers the wheel lugs. The store and the company don't train their employees. I contacted them by computer email from their web site and received a phone call. I took my ...
On 4/19, I had an oil change done. I paid 60.00 for synthetic 5w30 oil. A couple of days later my engine began knocking, I called Big 10 and told them this. They told me to bring the car back. I took it back the followin wednesday. The manager (Sean) told me to take the car to a shop who ...
Last Saturday my wife's alternator went out on her car. We stopped by the Pelham store. First we were told that the price was the same for a re-built and new alternator. (I found out this was a lie). Then she was told that there was not a rebuilt one available by one of the men. (After careful ...
I brought my 2001 Ford Expedition into Big 10 Tires because it wouldn't start. The manager said the car needed a Fuel Pump. They were paid $729.95. After driving my jeep less than two miles away from store my car's engine was totally shut down. Written off as a complete loss with Big 10 Tires not ...