July: As part of a long queue of customers being offered a free upgrade, we too were delighted to be offere a free upgrade as we had already prepaid our 800 car hire as part of our package deal to American Holidays. We asked if this upgrade would cost anything and were clearly told that it was a ...
I arrived at the Orlando airport 1 hour and half before departure time (for a domestic flight). I confirmed the gate number with one of the employees at the JetBlue check in area. I stayed at the gate written on my ticket and confirmed by the employee for more than an hour. Some other gates were ...
My 60 year old father prepaid for a SUV rental for $300. He had his own auto insurance and hasnt had a ticket in god knows how many years. Well... He never rented a car before and didnt know what to do. He was lied to by a alamo rep. At orlando international airport. This rep. Told them he must ...
Rented a car from Dollar on 4/2 to 4/8 at Orlando Intl. Airport. Clerk at the desk asked if I wanted insurance to which I declined. He then rushed me through the POS screens telling me to keep hitting next until the signature appeared. I trusted him, which was a mistake. I later found a $179.18 ...
I rented a car through Alamo rental a car at the Orlando airport last August. A few months later in January I received a notice in the mail saying I had a toll violation. The toll violation was $1.25 and their fee for handling it was $10.00. I called the number on the letter as I did not run any ...
19 long days without my luggages only to receive them opened, vandalized and with over $400.00 worth of missing garments that were just purchased. Spirit Airlines gave no excuses nor offered any apology, for them it's business as usual. "Oh by the way, come pick them up at the airport", ...