Access One, Inc
Talked us into VOIP without telling us VOIP does not translate faxes. Refused to check problems, blamed on machine and internal system, later discovered untrue
Switching to Access One was the biggest mistake our company had ever made. First, the salesperson neglected to inform us that their VOIP services do not work well with fax lines, and we were not receiving a material percentage of our faxes. Fax is the way we receive and follow through with the ...