The screen on my laptop looked like it had small water drops on the right and left edges. It has never been wet and when I clean it, I spray the cleaner on a rag then clean the screen. They refused to fix it, first saying the screen was damaged by something heavy being placed on it. She said it ...
Service Net Solutions, LLC, seems to specialize in deceiving consumers about their so-called "extended service contracts." Customer service reps are trained not to go off-script; supervisors have no supervisory authority; senior customer service personnel instruct subcontractors not to ...
On February 24 I made an online purchase of a refurbished Lexmark C750 printer from Compu-America for our non-profit animal rescue organization. I also purchased a two-year extended Service-Net warranty through Compu-America. One of the primary reasons we purchased this printer is because of this ...
I have a contract for a 5 year extended warranty with Service Net. A problem developed with my TV. I filed a claim, under the contract, and Service Net dispatched a company for repair. The Tech working on my TV told me he had never worked on a TV with a cable card before. He called Sony, for advice ...
We purchased a Maytag dishwasher model MDB7600AWW in April. It has been in use since June. E purchased the extended warranty from Maytag: "Dependability Plus". The handle on the machine broke last night, and I can hear broken plastic inside. It require considerable force to open the ...
Is this FRAUD or just poor customer service? You decide. I have been trying to get Maytag Dependability Plus along with one of 2 of the Sears Repair Service places to find a repair person to come to my home for 4 weeks now. My first call went into Maytag because I have a certificate of service. (My ...