I built a new home in 2003 and purchased a Kohler standard sized porcelain double bowl sink. After about 2 years it burned and etched and every time I would barely touch anything aluminum it would leave a black streak. So in 2011 I replaced it with another Kohler porcelain sink and it is doing the ...
Eighteen months ago, I hired a contractor to remodel my bathroom. He installed a Kohler toilet (K4418) and Kohler toilet seat. Both look and operate fine, with one exception. The common bolts he used to attach the seat to the toilet often came loose and had to be re-tightened. I tried purchasing ...
Kohler makes a product for show not for use. They are not interested in repeat business, just your initial purchase since you will not be back for another 10 to 20 years. Do not use this company's fiberglass/xxx products since they are made with little concern for longevity and only stress ...
I too have experienced the utmost in lousy customer service as evidenced by some other entries. Re-modeled the master bath last summer and sadly picked the Escale line from Kohler (along with Robern chests, I might add). Evidently, the advertising photos were just that, and I have to ask if anyone ...