I have used their septic product and drain product for about four years. I don't know how effective the septic product is (haven't had any problems yet), but have seen how well the drain product clears gunk out of the pipes. Their odor eliminator also appears to work well. Having said that, I had ...
They offer to send a 'month's trial' for your septic system and when it arrives FBK has sent a 'five year's supply' and a bill for $206.95! This has been going on since October. Customer phone calls and letters do not matter to this company, all they want is the money. Smartly, before shipping the ...
We ordered this product in April to be billed to upon receipt of the product. To date, this product has not arrived. BUT! The problems w / the company are ongoing. I received a phone call from a "customer service rep" w / FBK/Septic Remedy asking if I would like to make a payment for the ...
My wife and I bought the crappy product thinking that it would help or septic system well over a year ago. Well, it didn't! And to add to the unhappiness we have been STALKED and HARRASSED by the customer service reps at FBK Products. They call AT LEAST once a month and each time I advise them to ...
I should have known not to trust a company who cold called a person on the nationwide Do Not Call list, and also did so before 8am on a Saturday or Sunday. However, after I yelled at him for calling so early on the weekend, he explained his product. Coincidentally we were having septic issues. The ...
This company is very rude and inconsiderate they think they can refuse to take their product back and still bill you despite the fact you tried to contact them and were left on hold for long preiods of time and when someone did answer they did not have any idea what to do and just keep transfering ...