Verizon
Verizon Customer Abuse: A Complaint and Cautionary Tale
I was a Verizon (VZ) customer from 1996 through 2011 (15 years!), and I paid every VZ bill in full immediately. Although there's never much to like about the phone company, when things went wrong VZ usually made things right one way or another. About a year or two ago, I noticed a significant ...