Independent profile — not affiliated with West Capital Lending
West Capital Lending
West Capital Lending, Inc. is a mortgage lender headquartered in Irvine, California (NMLS #1566096). The corporate entity was formed in California in 2016, though the company's current leadership describes co-founders Eric Hines and CEO Daniel Iskander as having founded the present business in 2021; it offers conventional, FHA, VA, non-QM, reverse-mortgage, and HELOC products through roughly 90 wholesale/investor partners. It carries a BBB A+ rating and accreditation since 2021, with 56 complaints in the last 3 years and a 3.41-out-of-5 average across 71 BBB reviews. In 2023, a four-state (Hawaii, Oregon, Idaho, Texas) regulatory settlement alleged it let unlicensed loan officers originate loans and pull credit reports and paid commissions to unlicensed entities; the agreement imposed $464,417.50 in penalties, of which only $100,000 was immediately due and the rest held in abeyance pending a year of compliance. In 2026 Washington State fined it $78,000 for related consumer-loan-act violations. It is also a defendant in three federal TCPA lawsuits (one active, two closed) and, separately, is locked in mutual litigation with loanDepot -- loanDepot accuses it in California state court of poaching more than 175 loan officers and misappropriating trade secrets, while West Capital has sued loanDepot in federal court alleging illegal loan-officer-compensation practices; a former business partner, Griffin Funding, has also sued the company and former loan officers over alleged poaching.
Complaint Themes
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Contacts
- Primary phone (BBB listing): 855-620-0238
- Official website: https://www.westcapitallending.com
Locations
| Type | Address |
|---|---|
| Headquarters | 17911 Von Karman, Suite 400 Irvine CA 92614 |
What West Capital Lending Does
West Capital Lending, Inc. is a mortgage lender headquartered in Irvine, California, registered with the Nationwide Multistate Licensing System under NMLS #1566096. The corporate entity dates to 2016, but the company's current leadership describes Eric Hines and Daniel Iskander as having co-founded the present business in 2021; Iskander serves as CEO and previously worked at loanDepot from 2015 to 2019. West Capital operates as a non-delegated correspondent lender, working with roughly 90 wholesale/investor partners to fund conventional, FHA, VA, non-QM, reverse-mortgage, and HELOC loans. Third-party summaries of its state licensing footprint conflict (ranging from roughly 31 to 43 states), and this research could not independently confirm an exact current count via NMLS Consumer Access, whose search and entity pages blocked automated access -- readers who need the authoritative, current state-by-state licensing list should check nmlsconsumeraccess.org directly for entity 1566096.
Is West Capital Lending Legitimate?
West Capital Lending is a real, NMLS-registered mortgage lender -- not a scam operation. It carries a BBB A+ rating and has been BBB Accredited since April 21, 2021, with 56 complaints in the last 3 years (35 closed in the last 12 months) and a 3.41-out-of-5 average across 71 customer reviews on BBB.
More significant than the complaint count is its regulatory record: in May 2023, a joint settlement with the mortgage regulators of Hawaii, Oregon, Idaho, and Texas resolved allegations that West Capital had allowed unlicensed loan officers to originate loans, pull consumer credit reports, and receive commissions routed through unlicensed LLCs -- the states alleged this conduct, and the company agreed not to contest the findings without admitting liability; the settlement imposed $464,417.50 in penalties, of which only $100,000 was immediately due and the remainder held in abeyance pending a year of compliance. In 2026, Washington State separately fined the company $78,000 (a $75,000 fine plus a $3,000 investigation fee) to resolve a related Consumer Loan Act enforcement action -- one that also alleged unlicensed managers supervising licensed loan officers, missing supervisory plans, insufficient surety-bond coverage, and BSA/AML training deficiencies, among other findings -- also without an admission of wrongdoing; the original Statement of Charges had sought revocation of the company's Washington license and a five-year prohibition. West Capital is additionally a defendant in three federal Telephone Consumer Protection Act (TCPA) lawsuits: one still active (filed March 2026), and two others -- filed in 2022 and 2025 -- that were closed (see the related case entries for status details).
Separately, and unusually for a company this size, West Capital is engaged in mutual litigation with loanDepot, one of the largest US mortgage lenders: loanDepot sued West Capital and its two co-founders in Orange County Superior Court in October 2025, alleging trade-secret misappropriation and the poaching of more than 175 loan originators; West Capital in turn sued loanDepot in federal court in March 2026, alleging loanDepot's own loan-officer compensation structure violated federal truth-in-lending rules. A separate competitor, Griffin Funding, also sued West Capital and several former loan officers in San Diego County Superior Court in June 2025 over similar alleged poaching. None of these cases had a public final resolution confirmed as of this research.
What Complainants Allege
BBB complaints reviewed for this profile cluster in categories consistent with mortgage-origination and loan-servicing disputes: service/repair-style complaints about the loan process itself (documentation requests, delays, communication breakdowns during underwriting), order issues (disputes over rate locks or terms changing between application and closing), and billing disputes (fees not clearly disclosed upfront). This complaint pattern is consistent with the regulatory findings above -- multiple states specifically found that West Capital had allowed loan officers without the proper individual license to handle parts of the origination process, which is exactly the kind of breakdown that produces borrower confusion and complaints about who they were actually working with during their loan.
Before You Apply for a Mortgage Here
- Before working with any loan officer, verify their individual NMLS license number yourself at nmlsconsumeraccess.org -- don't just take a business card at face value. This is especially relevant given West Capital's 2023 multistate settlement over unlicensed loan officers handling origination work.
- Get your rate lock and all fees in writing, and ask specifically whether anything can change between your initial disclosures and closing.
- If you ask not to be contacted by phone or text and continue receiving calls, keep a log (dates, numbers, whether you'd previously opted out) -- this documentation matters for a TCPA complaint.
- You can file a complaint with the Better Business Bureau, the mortgage regulator in your state (many states, including Oregon, Idaho, Hawaii, Texas, and Washington, have already taken action against this company), or the Consumer Financial Protection Bureau for a mortgage-lending dispute.
Court & Public Records
| Case | Authority | Dates | Type | Outcome | Source |
|---|---|---|---|---|---|
| Multistate Settlement (Hawaii, Oregon, Idaho, Texas mortgage regulators) v. West Capital Lending, Inc. Docket M-23-0017 | Oregon Division of Financial Regulation (lead regulator; joint multistate administrative action) | — | Settled | Settled Settlement signed May 22-24, 2023 resolving allegations that in 2021-2022 West Capital Lending allowed unlicensed mortgage loan officers to conduct origination activity and receive commissions (11 instances in Hawaii, 13 in Idaho, 1 in Oregon), allowed unlicensed loan officers to pull consumer credit reports as part of origination (184 in Hawaii, 283 in Idaho, 69 in Oregon), and paid loan-officer commissions to unlicensed LLCs/corporations owned by the loan officer rather than to the licensed individual (75 in Hawaii, 133 in Idaho, 323 in Oregon, 44 in Texas). Total administrative penalties of $464,417.50, with $100,000 due immediately and the remaining $364,417.50 held in abeyance for one year (waived if the company remained compliant). The company did not admit liability but agreed not to contest the findings. | Source |
| Washington State Department of Financial Institutions v. West Capital Lending, Inc. Docket C-22-3457-26-CO01 | Washington State Department of Financial Institutions (administrative consent order) | Settled | Settled Consent order resolving a Statement of Charges (No. C-22-3457-25-SC01) originally entered September 8, 2025, alleging violations of Washington's Consumer Loan Act. The company agreed to cease and desist from further violations and paid a $75,000 fine plus a $3,000 investigation fee ($78,000 total), without admitting wrongdoing. | Source | |
| Daniel Cohen v. West Capital Lending, Inc. Docket 8:26-cv-00496 | U.S. District Court, Central District of California | Filed | Filed — no final outcome recorded Active Telephone Consumer Protection Act (TCPA) lawsuit (47 U.S.C. Sec. 227, restrictions on the use of telephone equipment). As of the docket's most recent activity reviewed (Aug. 20, 2026), the case was in active discovery/pretrial; the defendant answered the amended complaint on July 10, 2026 with a jury demand, and a final pretrial conference was set for August 17, 2027. A third-party legal-marketing site described this case with fee-disclosure and collections-practice allegations inconsistent with a TCPA cause of action; that characterization could not be verified and is not relied on here -- this entry reflects only the confirmed docket data (nature of suit: TCPA). | Source | |
| loanDepot.com, LLC v. West Capital Lending, Inc. (and co-founders Eric Hines, Daniel Iskander) Docket 30-2025-01518187 | California Superior Court, Orange County | Filed | Filed — no final outcome recorded loanDepot alleges West Capital Lending misappropriated confidential information and trade secrets, illegally poached more than 175 loan originators, and diverted customers using data loanDepot says was stolen since 2021; claims include conversion, tortious interference, and trade secret misappropriation. West Capital co-founder Daniel Iskander previously worked at loanDepot from 2015-2019. Daniel Iskander has publicly called the lawsuit "baseless" and denied any corporate theft. As of August 2026, procedural activity on a demurrer and motion to strike had occurred, with a tentative ruling issued; the case remains pending and has not been finally resolved. This case is separate from, but closely related to, West Capital's own federal lawsuit against loanDepot below. | Source | |
| West Capital Lending, Inc. v. loanDepot.com, LLC Docket 8:2026cv00522 | U.S. District Court, Central District of California | Filed | Filed — no final outcome recorded West Capital Lending, as plaintiff, alleges loanDepot's Consumer Direct division tied employee compensation to loan profitability/pricing in a way that violated the Truth in Lending Act, the Loan Originator Compensation Rule (Regulation Z), and California's Unfair Competition Law, describing it as a years-long pattern. loanDepot moved to dismiss; West Capital filed an opposition brief around June 18, 2026. No ruling on the motion was confirmed in this research. | Source | |
| Florida Office of Financial Regulation v. West Capital Lending, Inc. Docket Case No. 126400 (Examination No. 123371) | Florida Office of Financial Regulation (administrative action) | — | Settled | Settled Stipulation and Consent Agreement plus Final Order, alleging the company failed to timely submit an amended license application and failed to report all bank accounts used during the examination period to NMLS, in violation of Fla. Stat. 494.004(1)(d) and 494.0067(3). The final order required a $750 payment to the Florida OFR. Resolved by consent agreement without further litigation. | Source |
| Matthew Perry v. West Capital Lending Inc. Docket 4:26-cv-00094 | U.S. District Court, Eastern District of Arkansas | Filed | Filed — no final outcome recorded Active federal Telephone Consumer Protection Act (TCPA) class action alleging unwanted calls/texts. West Capital filed a motion to dismiss on April 17, 2026; the docket subsequently received a scheduling order (Rule 26(f) conference by Aug. 31, 2026; jury trial set for the week of July 26, 2027). This is a separate, currently active case from Cohen v. West Capital Lending (also TCPA, C.D. Cal.). | Source | |
| Carina Perez v. West Capital Lending, Inc. Docket 8:25-cv-02525 | U.S. District Court, Central District of California | Dismissed | Dismissed Federal Telephone Consumer Protection Act (TCPA) lawsuit alleging unwanted calls/texts. Voluntarily dismissed with prejudice on March 16, 2026. | Source | |
| Darren MacDonald v. West Capital Lending, Inc. Docket 8:22-cv-00369 | U.S. District Court, Central District of California | Filed | Filed — no final outcome recorded Federal Telephone Consumer Protection Act (TCPA) lawsuit alleging unwanted calls/texts, showing West Capital's TCPA litigation history predates the later Cohen and Perez cases. The public docket index shows the case was terminated in 2023, but the specific reason for closure (settlement, dismissal, or other) could not be independently confirmed in this research pass. | Source | |
| Griffin Funding, Inc. v. West Capital Lending, Inc. (and former Griffin loan officers) | California Superior Court, San Diego County | Filed | Filed — no final outcome recorded Griffin Funding, a mortgage-lending competitor, sued West Capital Lending and several former Griffin loan officers, alleging the officers were improperly recruited/poached to join West Capital. Filed June 2025; no public final resolution confirmed in this research. | Source |
Frequently Asked Questions
Is West Capital Lending a legitimate mortgage lender?
Yes -- it is a real, NMLS-registered lender (NMLS #1566096) with a BBB A+ rating. However, it has a notable regulatory record: a 2023 four-state settlement ($464,417.50) over unlicensed loan officers handling origination work, and a 2026 Washington State fine ($78,000) for related violations, both without an admission of wrongdoing.
Why is West Capital Lending in litigation with loanDepot?
It's mutual. loanDepot sued West Capital and its co-founders in California state court in October 2025, alleging trade-secret theft and the poaching of over 175 loan originators. West Capital separately sued loanDepot in federal court in March 2026, alleging loanDepot's own loan-officer pay structure violated federal Truth in Lending Act rules. Both cases were unresolved as of this research.
How do I verify my West Capital Lending loan officer is properly licensed?
Search their name and West Capital Lending's NMLS ID (#1566096) at nmlsconsumeraccess.org. This is worth doing given that a 2023 multistate regulatory settlement specifically found the company had allowed unlicensed loan officers to handle parts of the origination process in several states.