Independent profile — not affiliated with Ted's Medical Threads
Ted's Medical Threads
Ted's Medical Threads is an online retailer of medical scrubs, patient exam gowns, lab coats, and related apparel, sold through tedsmedicalthreads.com. The operating entity, Ted's Medical Threads LLC, is an active North Carolina-registered business (formed May 2014 (BBB's own profile and a separate NC SOS-sourced citation both read 5/13/2014, with the two sources in agreement)) managed by Theodore Nolan, and carries an A+ BBB profile (not BBB-accredited). One third-party complaint describes a delayed, unfulfilled color-specific order; the company states the refund had already been issued before the complaint was filed. As of August 2026, no complaints about this company have been submitted to USAComplaints, and no lawsuits or regulatory actions were found in this research.
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Contacts
- Customer Service (toll-free): 888-863-7315
- Official site: https://tedsmedicalthreads.com
Locations
| Type | Address |
|---|---|
| Mailing address | PO Box 351 Morrisville NC 27560-0351 |
| Headquarters | 435 Talons Rest Way Cary NC 27513 |
About Ted's Medical Threads
Ted's Medical Threads sells medical scrubs, patient exam gowns, lab coats, and related healthcare apparel online through tedsmedicalthreads.com, including plus-size, petite, and tall/short-alteration options.
The operating business, Ted's Medical Threads LLC, is registered with the North Carolina Secretary of State (SOSID 1378833) as a foreign LLC originally incorporated in New York, formed on May 13, 2014 per the NC SOS-sourced citation on file, with a status of "Current-Active" as of this research -- matching BBB's own profile, which reads the same 5/13/2014 date for both its Business Started and Business Incorporated fields. Theodore Nolan is listed as the LLC's manager and registered agent, at a Cary, NC address. The company's own Terms of Service list a mailing address of PO Box 351, Morrisville, NC 27560, which matches its BBB profile address.
The company's toll-free customer service line, 888-863-7315, is listed consistently across its BBB profile and RevDex listing.
Is Ted's Medical Threads Legitimate?
Ted's Medical Threads LLC shows an active registration with the North Carolina Secretary of State (SOSID 1378833, formed 2014). BBB's own live profile reads "Business Started: 5/13/2014" and "Business Incorporated: 5/13/2014" -- matching the 5/13/2014 date this profile's NC SOS-sourced citation gives. BBB's file on this business was opened 6/9/2015. Its BBB profile carries an A+ letter rating; the business is not BBB-accredited (accreditation is optional and separate from the letter rating).
This research found one third-party complaint, posted on RevDex (a consumer complaint-listing site): a customer paid $27.98 for a navy-blue scrub set, was told it would ship in 7-10 days, then was later told the requested color was not in stock and the order had not shipped; she said calls went unanswered and asked to cancel for a refund. The business replied on the record that the customer was refunded that same day through the original payment method, before the complaint was filed, and specifically disputed her claim of no email correspondence, stating it has proof of the exchange. Neither party's account was independently verified beyond what each stated.
No lawsuits, attorney general actions, or regulatory enforcement records were found for this company in this research. As of August 21, 2026, no complaints referencing this company have been submitted to USAComplaints.
The company's own refund policy requires return requests within 10 days of delivery, charges cancellation fees ($6 within 24 hours, $15 after) and restocking fees ($3.50 first item, $3 each additional item) on eligible returns, and excludes embroidered, altered, clearance, and final-sale items from returns.
Frequently Asked Questions
Is Ted's Medical Threads a real, registered company?
Yes. Ted's Medical Threads LLC is an active business registered with the North Carolina Secretary of State (SOSID 1378833), formed May 13, 2014 per the NC SOS-sourced citation on file (BBB's own profile reads the same date, 5/13/2014). It operates the online storefront tedsmedicalthreads.com.
What does Ted's Medical Threads sell?
Medical scrubs (including plus-size, petite, and tall/short options), scrub tops and pants, lab coats, patient exam gowns and drapes, scrub caps, and related healthcare apparel, sold online.
Has Ted's Medical Threads been sued or fined?
No lawsuits, attorney general actions, or regulatory enforcement records were found for this company as of this research (August 2026). One third-party complaint about an unfulfilled order was found on a consumer complaint site; the company states it issued a refund before the complaint was filed. Absence of a public record is not the same as certification that none exists.