Independent profile. Not owned, sponsored or endorsed by Sweeting Performance.
Sweeting Performance Customer Service & Contact
Sweeting Performance is a Huntington Beach, California-based manufacturer and online retailer of aftermarket power brake systems — Bosch Hydro-Boost and Hydro-Max conversions, vacuum boosters, and custom brake components for classic cars, diesel trucks, and specialty vehicles. The business traces to Power Brake Service, a brake shop founded in 1950 by George Sweeting, and is now run by third-generation owner Matthew Sweeting under the Sweeting Performance brand.
Customer reviews on Revdex and the Business Consumer Alliance are sharply divided: several buyers praise the technical expertise and product quality, while others describe order delays stretching from several months to over a year and difficulty reaching the company, and a Business Consumer Alliance complaint log shows a 0% response rate on its 2023-2024 complaints. No published complaint reports are currently linked to this profile.
Contacts
Customer service & general contact
- Sales / support(714) 330-5286
- Primary domain (redirects to operating site)sweetingperformance.com ↗
- Operating domainpowerbrakeservice.net ↗
Other contacts
- Sales[email protected]
Locations
- Mailing address16835 Algonquin St, Suite 448 Huntington Beach CA 92649
- Mailing address7941 Camden Cir La Palma CA 90623
- Mailing address14332 Thunderbird Circle Huntington Beach CA 92647
Is Sweeting Performance Legitimate?
- Founded
- 1950
- Business type
- Automotive Parts Manufacturer / Retailer — Performance Brake Systems
- Website
- sweetingperformance.comSource: checked 2026-08-23
Sweeting Performance sells performance brake systems and other automotive parts, gives 1950 as its founding year, and lists the phone number (714) 330-5286. It is not BBB accredited. Its Better Business Bureau listing ("Sweeting Performance Engineering Marketing & Design," file opened 04/27/2012) currently shows no rating or complaint count; BBB's own page states, "This business profile is under review."
The phone number and the founding and product narrative are the same on the company's own site, its Revdex listing, and its Business Consumer Alliance (BCA) listing, but the mailing address differs by source:
- 16835 Algonquin St, Suite 448, Huntington Beach, CA 92649 — from the company's own "info" page.
- 7941 Camden Cir, La Palma, CA 90623 — the address on record with both BBB and Revdex.
- 14332 Thunderbird Circle, Huntington Beach, CA 92647 — the address on record with the Business Consumer Alliance.
A predecessor storefront, "Power Brake Service" at 7071 Warner Ave, Huntington Beach, is shown as closed on Yelp.
The company's own site tells customers to expect a reply "within 1-2 days" given demand for its expertise. Several consumer complaints describe waits of many months for any response.
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Complaint Themes
What Are Customers Saying?
Sweeting Performance's Revdex listing showed 22 reviews: 8 five-star and 10 one-star, with the remainder in between. The positive reviews credit the company with technical expertise and product quality on classic-car and diesel-truck brake conversions. The negative reviews center on order delays and communication: A reviewer identified as William Houk (1 star, May 23, 2026) described "9 months of Nothing" and said he filed a complaint with the California Attorney General.
- A reviewer identified as "Joemo" (1 star, May 22, 2026) said a hydroboost kit and master cylinder ordered in February 2025 still had not arrived roughly 15 months later.
- Several additional one-star reviews from 2022-2023 describe multi-month to multi-year delays, unfulfilled shipping promises, and difficulty getting a refund without a credit-card chargeback.
- A company representative using the handle "mattpowerbrake" replied to at least one negative review, stating the customer had agreed to a 30-60 day timeframe and cancelled before it elapsed.
Separately, the Business Consumer Alliance's file on Sweeting Performance (Huntington Beach) lists 2 complaints closed in the past three years: $43 in dispute (filed February 5, 2024) and $826 in dispute (filed September 10, 2023), both alleging non-delivery or excessive delay. BCA lists a 0% Complaint Resolution Index on this file, stating the business did not respond to either complaint.
No published complaint reports are currently linked to this profile.
Had an experience with Sweeting Performance? Tell other people what happened.
Submit a ComplaintWho Is Sweeting Performance?
Sweeting Performance is a Huntington Beach, California, business that designs, rebuilds, and sells aftermarket power brake systems — Bosch Hydro-Boost and Hydro-Max conversions, vacuum brake boosters, electric-hydraulic master cylinders, and custom air-hydraulic brake setups — for muscle cars, classic cars, diesel trucks, medium-duty commercial vehicles, off-road builds, restorations, and small-volume vehicle manufacturers.
The business traces its roots to Power Brake Service, a brake-rebuilding shop the company's own site says was founded in 1950 by George Sweeting, a former Lockheed engineer who had worked on aircraft brake systems during World War II. The company's site states it is now run by third-generation owner Matthew Sweeting, with a fourth generation also helping out, and describes Power Brake Service as "a proud brand under the Sweeting Performance umbrella."
More company historyShow less
Sweeting Performance operates online through sweetingperformance.com (domain registered March 2021), which 301-redirects to the older operating domain powerbrakeservice.net (domain registered April 2012, matching the BBB's 04/27/2012 file-open date). Its listed contact channels are the phone number (714) 330-5286 and the email [email protected].
Frequently Asked Questions
Is Sweeting Performance a legitimate business?
Sweeting Performance traces to Power Brake Service, which the company says was founded in Huntington Beach, California in 1950. It is not BBB accredited, and both Revdex and the Business Consumer Alliance show a substantial share of one-star complaints about order delays and slow communication alongside genuinely positive reviews of its products. Whether that risk is acceptable is a judgment call for the buyer; this page documents what was found rather than making that call for you.
Why do people report long delays waiting for orders from Sweeting Performance?
Multiple Revdex reviews and two Business Consumer Alliance complaints describe waiting anywhere from several months to more than a year for prepaid brake parts, with limited responses to calls or emails in the meantime. The company's own site tells customers to expect a reply within 1-2 days; the complaints on file describe a different experience for a number of buyers.
Is Power Brake Service the same company as Sweeting Performance?
Yes, according to the company's own site: Power Brake Service is described as "a proud brand under the Sweeting Performance umbrella," continuing the brake-rebuilding business George Sweeting is said to have started in 1950. A separate, older "Power Brake Service" storefront in Huntington Beach appears as closed in a Yelp search result.
What contact information does Sweeting Performance list for itself?
The company's own site lists the phone number (714) 330-5286 and the email [email protected]. The same phone number appears on its Revdex and Business Consumer Alliance listings. The mailing address varies by source — see "Is Sweeting Performance Legitimate?" for the specifics.
Sources (4)
Review sites
- BBB Business Profile bbb.org
Other
- Power Brake Service / Sweeting Performance powerbrakeservice.net
- Business Consumer Alliance report.checkbca.org
- Revdex revdex.com