SameDay Auto Finance

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

Contacts & Payment

• Official website (SameDay Auto Finance): https://samedayauto.net/
• Customer care and payments by phone: +1 (817) 984-4335
• Compliance Officer (complaints): [email protected]
• Servicing (text message support): [email protected]
• Web payment (PayNearMe): https://www.paynearme.com/samedayauto
• BBB-listed phone: +1 (817) 809-7366

Locations

SameDay Auto Finance payments, account changes and complaints: what the company's pages say (checked October 12, 2026)

These routes come from SameDay Auto Finance's own website and from the regulators' pages, all opened on October 12, 2026.

• Phone: 817-984-4335. The website lists it for payments by phone and for notifying the company of insurance changes, address updates or other account changes. The PayNearMe payment page says help is available at that number "between 8 am to 7 pm CST".
• Web payment: the website's "Make a payment" button links to PayNearMe (paynearme.com/samedayauto), which asks for the account number, an email or mobile number, and the 5-digit ZIP code; a second "PAYMENT / PAGO" button under "To Make A Web Payment, Click Below" also goes to PayNearMe, with a Spanish option per the site. The website also says "recurring payments from their bank account at no charge" are offered and to ask a customer care specialist to get started.
• Text messages: the company's Text Message Policy covers account-related messages only; to opt out, "text STOP" to any message; for support, text HELP or email [email protected].
• Complaint to the company: mail to SameDay Auto Finance LLC, PO Box 168166, Irving, TX 75016, Attn: Compliance Officer, or email [email protected].
• Complaint to the Texas regulator: the website says the company is licensed in Texas and subject to oversight by the Office of Consumer Credit Commissioner (OCCC). The OCCC's page offers an online complaint process ("Begin Complaint Filing Process") and a downloadable complaint form, and lists its Consumer Assistance helpline at 800-538-1579; it says the office assists Texas consumers with issues involving regulated companies concerning "motor vehicle sales financing", among other products. SameDay's website lists the OCCC's mail and in-person address as 2601 North Lamar Boulevard, Austin, TX 78705-4207. The OCCC page notes that the office does not give legal advice and will not intervene if a matter is in litigation or a court has ruled.
• If the dealer is in Oklahoma: the company's inquiry form says it works with dealerships in Texas or Oklahoma. The Oklahoma Department of Consumer Credit has a complaint page at oklahoma.gov/okdocc/complaints/submit-complaint.html and lists a main line of 405-521-3653. The company's website does not state an Oklahoma licence, and whether that department has authority over this lender was not determined here.
• Federal complaint route: the CFPB takes complaints about auto loans, debt collection and credit reporting at consumerfinance.gov/complaint.

If you cannot make a payment. The CFPB tells borrowers to contact the lender or servicer as soon as they know they cannot pay, ask what options exist (it names payment plans, a changed due date or a pause), and get any agreement in writing.

If a car is repossessed. The CFPB page says that in many states a lender can repossess a vehicle without a warning or a court order after a missed payment, while other states require a notice before repossession; that a lender must notify you before a repossessed vehicle is sold; and that you may owe a deficiency balance or be owed a surplus after the sale. It also says an active-duty servicemember's loan taken before service cannot be repossessed without a court order under the Servicemember Civil Relief Act.

If a credit report entry looks wrong. The CFPB says to dispute it with the credit reporting company (Equifax, Experian or TransUnion) in writing, explaining what is wrong and including supporting documents; the credit reporting company must investigate and send the dispute to the company that furnished the information.

Who operates SameDay Auto Finance

The website of samedayauto.net names the business "SameDay Auto Finance" and its privacy notice names the issuer "SameDay Auto Finance, LLC". The company says it is "a limited liability company registered with the Office of the Secretary of State in Texas as well as the Office of the Consumer Credit Commissioner" and that its management team has "over 150 years of combined experience in auto finance" (company statements; not independently checked).

What it does, per the company. It describes "streamlined, high-quality service for dealers" and "second chance auto finance solutions". Its inquiry form says it "currently works with dealerships operating in Texas or Oklahoma only" and that for a new loan "the dealership submits your application to SameDay Auto; we do not accept applications directly". The company also says it reports payment history to credit bureaus, "so each on-time payment can contribute to improving your credit score".

BBB file. The BBB profile for SameDay Auto Finance, L.L.C. in Bedford, TX lists a Limited Liability Company with business start and incorporation dated March 3, 2011 and a BBB file opened February 27, 2013 (from BBB's page data), and names Perry (Scott) S. Weiss as President and Russell Warden as COO. The BBB-listed address is Bedford, TX 76022; the company's own website gives a PO Box in Irving, TX.

Privacy notice. The company's notice (marked Rev. 12/15) says it shares personal information for everyday business purposes and its own marketing, and that it does not share for joint marketing, for affiliates' everyday business purposes or for nonaffiliates to market to you.

Complaint record (counts as displayed on October 12, 2026)

BBB (profile for SameDay Auto Finance, L.L.C., Bedford, TX): not BBB Accredited; BBB rating A+; 6 total complaints in the last 3 years and 2 filed in the last 12 months; 1 out of 5 stars from an average of 4 customer reviews. BBB states that complaint text displayed may not represent all complaints filed. The first complaint displayed on the complaints tab is dated August 3, 2026, is typed "Billing Issues" and shows status "Resolved"; its text concerns the consumer's credit report. One customer review dated April 12, 2026 gives 1 star and alleges "hidden fees"; the company's public response dated April 20, 2026 says that "All financial terms ... are explicitly disclosed in the federal Truth in Lending Act (TILA) disclosures within the contract you reviewed and signed at the dealership" and that it is an indirect lender that was not involved in selecting or selling the vehicle (company statement; the review's claim is an allegation).

CFPB database (company name "SameDay Auto Finance, LLC"): 26 complaints received between July 23, 2023 and September 29, 2026, 8 of them since October 12, 2025. By CFPB's product labels: 18 "Credit reporting or other personal consumer reports" plus 1 under the older label "Credit reporting, credit repair services, or other personal consumer reports", 4 "Debt collection" and 3 "Vehicle loan or lease". The most frequent issue labels are "Incorrect information on your report" (9) and "Improper use of your report" (6); "Repossession" is the label on 3. By state: Texas 22, Louisiana 3, Mississippi 1. CFPB lists the company response as "Closed with explanation" for all 26 and the response as timely for 25; 4 complaints carry the "Servicemember" tag. Public company responses shown: "Company believes it acted appropriately as authorized by contract or law" (2), "Company can't verify or dispute the facts in the complaint" (2) and "Company has responded to the consumer and the CFPB and chooses not to provide a public response" (1).

CFPB does not verify the facts in complaints, and the BBB and CFPB counts come from different systems and are not added together here. On October 12, 2026 the usacomplaints.com archive had no approved complaint posts that name SameDay Auto Finance in the title, offender field or text, so this page has no complaint themes of its own.

Court filings that name SameDay Auto Finance

A CourtListener search for the exact name "SameDay Auto Finance" on October 12, 2026 returned three results: two dockets for the same wage-and-hour case described below, and a third docket for an unrelated individual's bankruptcy that is not described here. The search is of CourtListener's RECAP archive only and does not cover every state or federal court.

Smart v. SameDay Auto Finance, LLC (N.D. Tex.). Margaret Smart filed a complaint on April 8, 2022 against SameDay Auto Finance LLC and Scott Weiss (No. 3:22-cv-00803, Dallas Division). The docket for the Fort Worth Division number, 4:22-cv-00465, lists the nature of suit as "710 Labor: Fair Labor Standards Act". On May 31, 2022 the court ordered the case transferred to the Fort Worth Division. The defendants answered on June 17, 2022; a joint notice of settlement was filed on June 28, 2022; and on July 29, 2022 a joint stipulation of dismissal with prejudice was filed and the case was terminated. The docket does not show the settlement terms. This is a case brought by an individual under federal wage law, not a consumer-credit case.

Is SameDay Auto Finance Legitimate?

Texas Comptroller franchise-tax records list SAMEDAY AUTO FINANCE L.L.C. (Secretary of State file number 0801393093, charter date March 3, 2011) with Secretary of State status and right to transact business both coded "A", as displayed on October 12, 2026; the BBB file gives the same business start and incorporation date. The business operates the website samedayauto.net, which states a Texas Secretary of State registration and OCCC licensing. I could not complete an OCCC licensee lookup in the OCCC's ALECS search on October 12, 2026, so the licence statement is the company's own and was not matched to a licence record.

Sources checked on October 12, 2026: the OCCC enforcement actions table (closed actions for fiscal years 2022 to 2026, through August 11, 2026) does not list SameDay Auto Finance; a search of the CFPB's enforcement actions page for "SameDay" returned no results; the BBB shows an A+ rating without accreditation and 6 complaints in three years; and the CFPB database shows 26 complaints, all closed with explanation. These are the sources checked, not a statement about every regulator or court.

Per the company, loan applications come through dealerships, so the dealer, the vehicle seller and any warranty or add-on provider are separate businesses from the finance company; the company itself lists "aftermarket products" among its offerings.

Court & Public Records

Frequently Asked Questions