Independent profile — not affiliated with Q & M Dental Group
Q & M Dental Group
Q & M Dental Group is a Singapore-headquartered private dental healthcare group operating over 100 dental clinics in Singapore, with additional operations in Malaysia and, through a separately SGX-listed subsidiary, China. The current listed entity, Q & M Dental Group (Singapore) Limited, was incorporated on 7 January 2008 and has been listed on the SGX Mainboard since 26 November 2009; the company states the dental business itself was first established in November 1996.
Contacts
- Corporate HQ phone: +65 6705 9888
- Official website: https://www.qandm.com.sg/
- Corporate feedback email: [email protected]
- Admiralty branch email: [email protected]
- Admiralty branch phone: +65 6365 3903
- Official website (alternate domain): https://www.qandmdental.com.sg/
Locations
| Type | Address |
|---|---|
| Headquarters | 2 Jurong East Street 21, #05-01 IMM Building Singapore 609601 |
| Branch office | Blk 717 Woodlands Drive 70, #01-114 Singapore 730717 |
Overview
Q & M Dental Group (Singapore) Limited is the largest private dental healthcare group in Singapore, operating more than 100 dental clinics under the Q & M brand as well as affiliated practices. The current listed entity was incorporated on 7 January 2008, converted to a public company in 2009, and has traded on the SGX Mainboard since 26 November 2009. The group also has operations in Malaysia and, through the separately listed Aoxin Q & M Dental Group, in China.
This profile focuses on the Singapore parent entity and its Admiralty branch (Q & M Dental Surgery, Blk 717 Woodlands Drive 70).
Is Q & M Dental Group Legitimate?
Q & M Dental Group is a real, publicly listed company: it is registered in Singapore (incorporated 7 January 2008) and has been listed on the SGX Mainboard since 2009 under a legal name matching its public branding. These are independently verifiable facts, not marketing claims.
A Singapore Dental Council disciplinary finding exists against an individual dentist, Dr Wang Kit Man, who was practising at a Q&M-branded clinic at the time (2017 complaint, 2019 finding) — this is a finding against that individual practitioner, not against the company. No disciplinary or court finding against Q & M Dental Group (Singapore) Limited itself was identified in this research pass.
Consumer-facing feedback is mixed: ComplaintsBoard (an independent complaint-aggregation site, not part of USAComplaints) currently shows a 1.7/5 average across its 3 individual reviews, alongside 51 total logged complaints of which 42 are marked resolved and 9 unresolved; separately, ComplaintsBoard's own blended “overall reputation rating” for the business — calculated from both reviews and complaints together — is 4.2/5, as observed 2026-08-24 — the company itself responds to most of these publicly, while a December 2025 news report (Mothership.SG) documented an unresolved billing dispute at the Jurong Point branch in which a customer filed reports with Q&M, the Singapore Dental Council, and the Singapore Police Force alleging overcharging; Q&M stated it was conducting an internal review, and the Police Force confirmed only that it had received the report — no finding or charge has been reported as of this research pass, and this should not be read as evidence of wrongdoing, only as a reported, unresolved allegation.
What To Do
- Professional-conduct complaints against a specific registered dentist or oral health therapist go through the Singapore Dental Council, which requires a written complaint and a Statutory Declaration.
- Complaints about a specific dentist's conduct — including pricing or overcharging tied to that dentist's decisions — can also fall within the Singapore Dental Council's remit, not only the Ministry of Health's Healthcare Services Act framework; complaints about the clinic or company more broadly (not one practitioner's conduct) go through MOH.
- Keep copies of your original and any revised invoices, and request an itemized bill before agreeing to treatment.
- The company's own stated feedback channel is [email protected]; keep a record of what you send and when.
Court & Public Records
| Case | Authority | Dates | Type | Outcome | Source |
|---|---|---|---|---|---|
| Singapore Dental Council disciplinary proceeding against Dr Wang Kit Man | Singapore Dental Council Disciplinary Committee | Judgment | Judgment entered Dr Wang Kit Man, then practising at Q&M Dental Surgery (Simei MRT), was the subject of a Singapore Dental Council Disciplinary Committee inquiry, not a court judgment — the SDC's own published documents are titled “Decision of the Disciplinary Committee,” a professional-regulatory finding. Of the charges considered, the Committee could not accept his guilty plea on the Amended 1st Charge (concerning a diagnosis made without a comprehensive clinical evaluation), finding the evidence did not show serious negligence; the SDC then withdrew that charge. The Committee did accept his guilty plea on the Amended 3rd Charge, concerning insufficient clinical record-keeping. On 19 November 2019 it ordered a S$10,000 fine, a written censure, a written undertaking not to repeat the offence, and payment of the inquiry's costs and expenses. This finding is against the individual dentist, not against Q & M Dental Group (Singapore) Limited as a corporate entity; no disciplinary or court finding against the company itself was identified in the Singapore court and dental-regulatory sources reviewed for this profile as of 2026-08-24. | Source | |
| Q&M Dental Group (Malaysia) Sdn Bhd v Lee Chin Sze Docket HC/OA 549/2025 | General Division of the High Court of Singapore | — | Judgment | Judgment entered Entity affected: Q&M Dental Group (Malaysia) Sdn Bhd, the Malaysian operating subsidiary — not Q & M Dental Group (Singapore) Limited, the entity this profile is about. This is a commercial arbitration dispute, not a patient or consumer complaint: Q&M Malaysia applied to set aside part of a February 2025 SIAC arbitration award in a dispute with Lee Chin Sze (SIAC Arbitration No 979 of 2020). The High Court dismissed Q&M Malaysia's application on 9 December 2025, leaving the challenged portions of the Partial Award undisturbed at the High Court level. No later published appellate judgment was found in the official judgments database, but that does not rule out a pending appeal. No consumer-facing conduct was at issue in this case. | Source |
Company Relationships
- Affiliated with: TP Dental Surgeons Pte Ltd
- Affiliated with: Aoxin Q & M Dental Group Limited (SGX:1D4)