Independent profile — not affiliated with PSV Natural Health
PSV Natural Health
"PSV Natural Health" (also printed as "PSV*Natural Health D" or "PSV Natural Health Dossier") is a merchant billing descriptor that has appeared on bank and credit-card statements since at least 2012, tied to the phone numbers 800-818-7209, 443-353-4358 and 630-723-5344 and the now-defunct website naturalhealthdossier.com. That site was the home of a paid health newsletter called "Natural Health Dossier" ("NHD"), copyrighted in 2013 to "The Institute for Natural Healing." Today naturalhealthdossier.com redirects to institutefornaturalhealing.com, whose own footer credits "NewMarket Health Publishing, LLC" as publisher and whose customer-service line, 1-800-818-7209, matches the number tied to the original charges. NewMarket Health Publishing, LLC's current Florida corporate filing lists its principal address as 14 W Mount Vernon Pl, Baltimore, MD 21201, distinct from the 819 N Charles St address named in the FTC's 2019 complaint.
NewMarket Health Publishing, LLC was named, alongside affiliate Agora Financial, LLC and others, as a co-defendant in a 2019 FTC lawsuit over two unrelated publications; that case settled in 2021 with the FTC distributing $2,052,868 in consumer refunds via 34,893 checks and PayPal payments. Separately, in June 2026 the City of Baltimore sued NewMarket Health Publishing, LLC alongside roughly a dozen other Agora-affiliated companies, alleging deceptive marketing and exploitative billing practices targeting older consumers under the city's Consumer Protection Ordinance; that case remains pending. USAComplaints.com has 8 of its own reader-submitted reports from 2012-2013 describing unrecognized or unauthorized recurring charges under the "PSV Natural Health" descriptor, most in the $49-$89 range; a separate complaint-aggregator site (ComplaintsBoard) shows unauthorized-charge reports about the same descriptor continuing intermittently through at least February 2026, so this pattern should not be read as purely historical.
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 8 historical complaints about PSV Natural Health, published between 2012 and 2013. No approved complaints have been published on this site during the last three years.
Complaint Themes
Contacts
- Customer service (current, and matches the number tied to the original 2012-2013 charges): 1-800-818-7209 15 complaints mention this number
- Listed in 2012-2013 complaints; not reconfirmed (current line lists 443-353-4245): 443-353-4358 15 complaints mention this number
- Listed in 2012-2013 unauthorized-charge complaints; not reconfirmed today: 630-723-5344 15 complaints mention this number
- Alternate descriptor variant (800 905 0306) seen in complaints; not reconfirmed: 800-905-0306
- Current official site of the publisher (NewMarket Health Publishing, LLC): https://www.institutefornaturalhealing.com
Locations
| Type | Address |
|---|---|
| Headquarters | 14 W Mount Vernon Pl Baltimore MD 21201 |
What Is "PSV Natural Health"?
The billing descriptor "PSV Natural Health" (also printed as PSV*Natural Health D or PSV Natural Health Dossier) has been showing up on bank and credit-card statements since at least 2012. It is not a full company legal name — it is a merchant/statement descriptor, the short label a card processor prints for a transaction.
The descriptor traces back to naturalhealthdossier.com, the former home of a paid health newsletter called "Natural Health Dossier" (also referred to as "NHD"). An archived March 2013 copy of that site was copyrighted to "The Institute for Natural Healing, located at 819 N Charles St, Baltimore MD 21201" — the same address the FTC's 2019 federal complaint later listed as the principal place of business of NewMarket Health Publishing, LLC.
As of this review, naturalhealthdossier.com redirects to institutefornaturalhealing.com, whose site footer credits "© NewMarket Health Publishing, LLC" as the publisher. That current site's customer-service phone line, 1-800-818-7209, matches one of the phone numbers tied to the original "PSV Natural Health" charges reported by consumers back in 2012-2013.
NewMarket Health Publishing, LLC's current Florida corporate filing (a foreign LLC registration, most recently confirmed by its 2026 annual report) lists its principal address as 14 W Mount Vernon Pl, Baltimore, MD 21201 — a different Baltimore address than the 819 N Charles St location named in the FTC's 2019 complaint against the same corporate family.
Is PSV Natural Health Legitimate?
NewMarket Health Publishing, LLC operates as part of a larger Baltimore-based publishing group that also includes Agora Financial, LLC and NewMarket Health, LLC. In October 2019 the Federal Trade Commission sued this group — naming Agora Financial, NewMarket Health, NewMarket Health Publishing, Health Sense Media, Health Sense Publishing, and two individual editors — over two unrelated products: a pamphlet series, The Doctor's Guide to Reversing Diabetes in 28 Days, and a financial book, Congress' Secret $1.17 Trillion Giveaway. The FTC alleged the diabetes guide falsely claimed a "100 percent success rate" cure, and that the financial book misrepresented an ordinary dividend-investing strategy as a guaranteed government "check" program.
The defendants did not admit or deny the FTC's allegations. A Stipulated Order for Permanent Injunction and Monetary Judgment was entered February 8, 2021 (Case No. 1:19-cv-03100-SAG, D. Md.), and the FTC's own November 2021 press release states it sent $2,052,868 in refunds to affected consumers via 34,893 checks and PayPal payments. That case concerned the diabetes and financial titles specifically — it did not name "Natural Health Dossier" or "PSV Natural Health" by title. It is, however, the clearest public record of how this corporate family has been found to have marketed products in the past.
Separately, and independent of that FTC case, USAComplaints.com has 8 of its own reader-submitted reports from 2012-2013 describing charges under the "PSV Natural Health" descriptor that the person submitting the report says they did not recognize or authorize. One of the eight describes ordering a 14-day free trial, cancelling within the trial window, and then being charged $88.92 anyway with a refusal to refund — a pattern consistent with negative-option/continuity billing. USAComplaints.com has not independently verified any individual complainant's account. Our own phone-number lookup for 800-818-7209 additionally surfaces 15 total historical complaint records mentioning that number (2012-2013), of which 8 are linked to this specific company profile; the remainder were published under closely related descriptor-name variants and are not individually re-verified here. On a separate complaint-aggregator site, ComplaintsBoard, unrelated reviewers have continued to report unrecognized "PSV Natural Health" charges intermittently from 2014 through at least February 2026 (across the US, New Zealand, South Africa, Australia, Malta and Ireland) — so while USAComplaints itself has not published a new report in three years, the underlying descriptor does not appear to be purely a 2012-2013 phenomenon.
New, separate legal action (2026): In June 2026 the City of Baltimore sued NewMarket Health Publishing, LLC together with roughly a dozen other Agora-affiliated companies in the Circuit Court for Baltimore City, alleging the group used deceptive marketing and exploitative continuity-billing practices that disproportionately target older consumers, in violation of the city's 2023 Consumer Protection Ordinance. The city is seeking civil penalties, injunctive relief, restitution, and disgorgement of profits. As of this review the case is pending and none of the allegations have been proven or admitted.
What To Do If You See This Charge
If you don't recognize a "PSV Natural Health" (or "PSV*Natural Health D") charge on your statement:
- Call the customer-service line published on the publisher's own current site, Institute for Natural Healing: 1-800-818-7209 (Mon-Fri 9 a.m.-7 p.m. ET, Sat 9 a.m.-5 p.m. ET; outside the U.S. call 1-443-353-4245), and ask them to identify the specific product or subscription tied to your charge and to cancel it.
- Ask for written confirmation of the cancellation and of any refund, including a reference or confirmation number.
- If the company cannot explain the charge, or refuses to refund an unauthorized transaction, you can dispute it directly with your bank or card issuer as an unrecognized/unauthorized charge.
- Keep a copy of your statement showing the exact descriptor text and date — banks and card issuers generally process a dispute faster when you can point to the exact wording and date of the charge.
USAComplaints.com has not verified whether this current phone line resolves charges tied specifically to the older "PSV Natural Health"/naturalhealthdossier.com descriptor, since it now routes to the publisher's present-day Institute for Natural Healing operation.
Court & Public Records
| Case | Authority | Dates | Type | Outcome | Source |
|---|---|---|---|---|---|
| FTC v. Agora Financial, LLC, NewMarket Health, LLC, NewMarket Health Publishing, LLC, Health Sense Media, LLC, Health Sense Publishing, LLC, Dr. Richard Gerhauser, and Zachary Scheidt Docket 1:19-cv-03100-SAG | U.S. District Court for the District of Maryland, Northern Division | Settled | Settled The FTC's October 2019 complaint alleged Agora Financial and its co-defendants — including NewMarket Health Publishing, LLC, the publisher now operating the site and phone number (1-800-818-7209) tied to the "PSV Natural Health" billing descriptor — deceptively marketed two unrelated products: The Doctor's Guide to Reversing Diabetes in 28 Days, advertised as a "100 percent success rate" 28-day cure for type 2 diabetes without diet or exercise changes, and the book Congress' Secret $1.17 Trillion Giveaway, which allegedly misrepresented an ordinary dividend-investing strategy as a guaranteed government "check" program. The defendants neither admitted nor denied the FTC's allegations. A Stipulated Order for Permanent Injunction and Monetary Judgment was entered February 8, 2021. Per the FTC's own press release, the settling defendants agreed to pay more than $2 million, which the FTC used to send refunds to affected consumers in November 2021. This case concerned the diabetes-guide and financial-book titles specifically; it did not name "Natural Health Dossier" or the "PSV Natural Health" billing descriptor. | Source | |
| City of Baltimore v. The Agora Companies, LLC et al. (including NewMarket Health Publishing, LLC) | Circuit Court for Baltimore City, Maryland | Allegation | Allegation only — no filing confirmed On June 9, 2026, Mayor Brandon M. Scott and the Baltimore City Council announced a lawsuit against The Agora Companies, LLC and roughly a dozen affiliated companies -- including NewMarket Health Publishing, LLC, the publisher tied to the "PSV Natural Health" billing descriptor -- alleging violations of Baltimore's Consumer Protection Ordinance. The complaint alleges the Agora corporate family uses deceptive advertising about health supplements and financial publications, along with illegal continuity-billing and retention tactics, that disproportionately target older consumers; the city cites one family's reported spending of more than $30,000 on Agora products over two years. The suit seeks civil penalties (up to $1,000 per day of violation), injunctive relief, restitution for affected consumers, and disgorgement of profits. This is the first consumer-protection lawsuit Baltimore has filed under its 2023 city ordinance. As of this review the case is pending in the Circuit Court for Baltimore City; none of the allegations have been proven, and the defendants have publicly disputed the claims. | Source |
Company Relationships
- Affiliated with: Agora Financial, LLC
- Affiliated with: NewMarket Health, LLC
Frequently Asked Questions
What is the "PSV Natural Health" charge on my statement?
It's a merchant billing descriptor, not a full company name. An archived copy of the newsletter site behind it ties the descriptor to a paid health newsletter called "Natural Health Dossier," published from 819 N Charles St, Baltimore, MD 21201 — the same address the FTC's 2019 complaint lists for NewMarket Health Publishing, LLC. The newsletter's old domain, naturalhealthdossier.com, now redirects to institutefornaturalhealing.com, which credits NewMarket Health Publishing, LLC as its publisher.
How do I cancel or get a refund from PSV Natural Health?
Call 1-800-818-7209, the customer-service number published on the current Institute for Natural Healing site and the same number tied to the original "PSV Natural Health" charges. Ask them to identify and cancel the specific subscription, and request written confirmation. If they can't explain the charge or won't refund an unauthorized one, dispute it with your card issuer as an unrecognized transaction.
Was "PSV Natural Health" named in an FTC lawsuit?
Not by that name. The FTC's October 2019 complaint against Agora Financial, LLC and affiliates — including NewMarket Health Publishing, LLC, whose current site now operates under the same phone number tied to "PSV Natural Health" — concerned two different, specifically named products: a diabetes "cure" pamphlet series and a financial-newsletter book. The case settled in February 2021 for more than $2 million in consumer refunds. It did not allege anything about the "Natural Health Dossier" newsletter or the "PSV Natural Health" billing descriptor specifically.
Separately, in June 2026 the City of Baltimore sued NewMarket Health Publishing, LLC and other Agora-affiliated companies over alleged deceptive marketing and billing practices targeting older consumers; that case is pending.