Prospect Hill Labrador Retrievers

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

Contacts

• Company-site cell number: (914) 804-3251
• Website: https://prospecthilllabradorretrievers.com/

Locations

About Prospect Hill Labrador Retrievers

Prospect Hill Labrador Retrievers is a dog breeding business at 122 Prospect Hill Road, Wallkill, NY 12589, in New York's Hudson Valley. According to a March 2025 feature in the Hudson Valley Sojourner, the operation sits on roughly 12 acres with two ponds and raises English and American-line Labrador Retrievers described as coming in black, white, chocolate, yellow, and fox red. The American Kennel Club's breed standard recognizes only three official Labrador Retriever colors — black, yellow, and chocolate — so "white" and "fox red" are informal descriptive terms for shades of yellow, not separate AKC colors.

The business advertises puppies with an AKC registration application, a two-year health guarantee, and initial vaccinations and deworming. The Better Business Bureau lists a business file opened October 31, 2014, at the same Wallkill address and a phone number, (845) 561-4753, that no longer matches the breeder's current published contact number.

Recent Customer Feedback

A third-party breeder-review aggregator, Golden Retriever Goods, lists Prospect Hill Labrador Retrievers at 4.7 out of 5 from 24 reviews (checked August 2026). Most reviews describe healthy, well-tempered, easily trainable puppies and praise the breeder, identified as Tom, for helpfulness during the process. A minority of reviews describe friction: one buyer says a puppy's advertised price and the price in the final contract did not match and NuVet supplement purchases were tied to the health guarantee; another says they never received the parents' pedigree papers and cancelled their deposit; a third says a deposit was placed on a specific color/sex combination with an agreed pick order, but by pickup time the preferred color/sex was no longer available. These are the aggregator's own unverified customer accounts, not claims USAComplaints has independently confirmed, but they are more current than the 2014-2015 Revdex disputes described above and give a fuller picture of the range of experiences buyers have reported. That aggregator page also lists a phone number, (845) 564-8094, that matches neither the BBB-listed number nor the breeder's own current site number -- an unconfirmed additional data point, not treated as a verified contact.

Prospective buyers should ask directly for the sire's and dam's registered names and their OFA/CHIC health-clearance records (hips, elbows, eyes, and relevant genetic panels) rather than relying on the general "two-year health guarantee" or AKC registration alone — an AKC registration application confirms lineage paperwork, not health testing. Get the full written contract, final price, and any supplement or program requirements in writing before sending a deposit.

Is Prospect Hill Labrador Retrievers Legitimate?

Prospect Hill Labrador Retrievers carries an A+ rating from the Better Business Bureau, though the business has not sought BBB accreditation. As of this review, the BBB profile shows zero complaints filed in the past 3 years and in the past 12 months, against a file opened October 31, 2014.

Older complaint narratives dated October 2014 and November 2015, mirrored on the third-party site revdex.com, allege disputes over puppy deposits: one customer said the breeder emailed a promise to refund a $300 deposit after rejecting the sale over a residency condition added to the sales contract, but the customer's complaint states the deposit was never actually received despite the promise; another said an $800 promised refund for a replacement puppy was never paid and the breeder stopped responding. USAComplaints.com has not independently verified either account, and neither is reflected in BBB's current complaint count.

No New York State Department of Agriculture and Markets pet-dealer license record was found for this business in the state's Ulster County licensed-dealer listing (checked August 2026). New York's pet-dealer licensing requirement generally applies to businesses selling more than 9 dogs or cats a year; a separate, specific exemption covers breeders who sell fewer than 25 dogs and/or cats a year that are born and raised on the breeder's own residential premises, which is the more relevant threshold for a small home-based operation like this one. So the absence of a license record alone does not indicate noncompliance. No publicly indexed court or regulatory records were found under this business's exact trade name in the sources checked for this review.

The phone number on file with BBB, (845) 561-4753, no longer matches the number published on the breeder's own current website, which lists (914) 804-3251; anyone contacting this business should use the number on the breeder's own site and independently confirm it before sending any deposit or payment.

Frequently Asked Questions