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Netcare Linmed Hospital Customer Service & Contact

Netcare Linmed Hospital is a private hospital at 5 Hull Road, Rynfield, Benoni, Gauteng, South Africa, that has operated since 1993. A Competition Tribunal of South Africa decision identifies it as a 203-bed facility owned and operated by Netcare, part of the Netcare group headed by Netcare Limited (JSE: NTC), registered with South Africa's Companies and Intellectual Property Commission under registration number 1996/008242/06.

The hospital offers 24-hour emergency care, maternity and paediatric services, general and orthopaedic surgery, radiology, and an in-hospital pharmacy; it is also recognized as part of South Africa's official stroke-care network (Angels Initiative), with Diamond/Platinum stroke-care status in 2024-2025. A 2018 Pretoria News/IOL report described a R21-million medical negligence lawsuit naming Linmed's emergency unit and treating doctors, which Netcare and the doctors denied; its current status is unverifiable rather than confirmed ongoing. No published complaint reports are currently linked to this profile.

REVIEWS & COMPLAINTS0none submitted to USAComplaints yet
PHONE+27 11 748 6200Facility / customer care
WEBSITEnetcare.co.za
HEADQUARTERSBenoni, Gauteng
PROFILE CHECKED2026-08-23
VERIFIED

Contacts

Customer service & general contact

Other contacts

VERIFIED

Locations

  • Headquarters5 Hull Road Rynfield Benoni Gauteng 1501
EDITORIAL

Company Information

Founded
1993
Business type
Private Hospital
Website
netcare.co.zaSource: Netcare Limited, checked 2026-08-23
Headquarters
Benoni, GautengSource: Netcare Limited, checked 2026-08-23
Subsidiary of
Netcare LimitedSource: Competition Tribunal of South Africa, Case IM193Oct17, checked 2026-08-24

Netcare Linmed Hospital operates under Netcare Limited, a company listed on the Johannesburg Stock Exchange (share code NTC) and registered with South Africa's Companies and Intellectual Property Commission (CIPC) under registration number 1996/008242/06, according to a Netcare investor announcement (SENS) and the JSE's own instrument listing. Netcare is one of South Africa's largest private healthcare groups, operating dozens of hospitals nationally.

A 2018 Competition Tribunal of South Africa decision (approving a separate Netcare/Lakeview Hospital merger) directly names this facility: "Netcare owns and operates Netcare Linmed Hospital, a multidisciplinary facility licensed to operate 203 beds." That shows a hospital-specific operating licence existed as of that 2018 proceeding. South African private hospitals are generally licensed at the provincial health department level rather than through a single searchable national database.

A 2018 Pretoria News/IOL report described a medical negligence claim of more than R21 million filed in the Gauteng High Court, Pretoria, alleging that a general practitioner and a paediatrician acted negligently in the August 2014 treatment of a young child who was brought to Linmed Hospital's emergency unit in Benoni. Netcare and the named doctors denied any negligence. As of that report, only preliminary procedural matters had been decided and no trial date had been set. The current status of the claim is not known.

Netcare's Angels Initiative stroke-care profile lists Linmed as part of South Africa's official stroke network, equipped with CT, CT angiography and MRI, and holding Diamond-level stroke-care recognition in 2024 Q2/Q3 and 2025 Q1, and Platinum-level recognition in 2025 Q2.

EDITORIAL

Complaint Summary

No published complaint reports are currently linked to this profile.

Hellopeter and ComplaintsBoard, two major South African consumer-review platforms, both host reviews under a single group-wide "Netcare" profile covering all of the group's roughly 50-plus hospitals and clinics, rather than a page specific to this hospital. Their overall ratings and complaint counts change day to day on a rolling basis — Hellopeter showed a group-wide 1.74-out-of-5 rating across 303 reviews for the 12 months as viewed on 2026-08-24 — and therefore describe the whole Netcare group, not this hospital alone; they are not reported here as this hospital's own figures, and readers should expect the exact number to have moved by the time they check it themselves.

Search results turned up several individually titled reviews referencing "Linmed" or "Benoni" by name on Hellopeter and ComplaintsBoard, describing emergency-room wait times, a reception-service complaint, and a dispute over how a doctor's office handled a death-certificate request.

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PUBLIC RECORD

Court & Public Records

Claim by parents of minor "L" v. treating doctors and Netcare (Linmed Hospital emergency unit)

Filed

Gauteng High Court, PretoriaSource ↗

Filed — no final outcome recorded

According to a Pretoria News/IOL report (published 2018), the parents of a child referred to only as "L" filed a damages claim of more than R21 million in the Gauteng High Court, Pretoria, alleging negligence by a general practitioner and a paediatrician involved in his treatment in August 2014. The child was brought to Linmed Hospital's emergency unit in Benoni as his condition worsened after several days of vomiting, was treated there and at a second hospital, suffered a respiratory collapse and cardiac arrest, and was later discharged with cerebral palsy.

Netcare and the doctors named in the claim denied any negligence, stating they cared for the child with diligence and skill at all times. As of the report, Judge Hans Fabricius had dismissed certain interlocutory applications on technical grounds only; no trial date had been set and liability had not been decided. We found no later public reporting confirming how the case was ultimately resolved, so its current status is unverifiable rather than confirmed to still be unresolved or pending.

EDITORIAL

About Netcare Linmed Hospital

Netcare Linmed Hospital is a private hospital at 5 Hull Road, Rynfield, Benoni, Gauteng, South Africa, that has served the greater Ekurhuleni area since 1993. It is listed among the facilities of Netcare Limited (JSE: NTC), one of South Africa's largest private healthcare groups.

According to the hospital's own listing on Netcare's official site, services include a 24-hour emergency department with resuscitation and procedure rooms, gynaecological, obstetric and paediatric care, general, neurospinal and orthopaedic surgery, MRI and digital radiology, and an in-hospital retail pharmacy. As at most South African private hospitals, admitting doctors typically practise independently rather than as hospital employees.

The hospital's listed contact number is +27 11 748 6200.

VERIFIED

Company Relationships

  • Subsidiary ofNetcare Limited
EDITORIAL

Frequently Asked Questions

Is Netcare Linmed Hospital part of the larger Netcare Group?

Yes. Netcare Linmed Hospital in Benoni is listed among Netcare's own facilities on netcare.co.za and operates under Netcare Limited, a company listed on the Johannesburg Stock Exchange (share code NTC) and registered with the CIPC under registration number 1996/008242/06.

Has Netcare Linmed Hospital been sued for medical negligence?

A 2018 Pretoria News/IOL report described a damages claim of more than R21 million filed in the Gauteng High Court, Pretoria, alleging negligence in the 2014 treatment of a child at Linmed Hospital's emergency unit and a second hospital. Netcare and the treating doctors denied negligence. As of that report, only preliminary procedural rulings had been made and no trial date was set; its current status is unverifiable rather than confirmed still pending.

Where can I find reviews of Netcare Linmed Hospital?

Hellopeter and ComplaintsBoard both host reviews under a single group-wide "Netcare" profile rather than a page specific to this hospital, so their overall ratings cover the whole Netcare group, not this hospital alone, and change daily on a rolling basis. A handful of individually titled reviews referencing Linmed or Benoni by name cover emergency-room wait times, a reception complaint, and a death-certificate administrative dispute.

What is the phone number for Netcare Linmed Hospital?

According to Netcare's official site, Netcare Linmed Hospital's facility contact number is +27 11 748 6200 (011 748 6200 locally). The hospital is located at 5 Hull Road, Rynfield, Benoni, 1501, Gauteng.

Sources (2)

Netcare Linmed Hospital (own site)

Other