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Mr Claims Reviews & Complaints
Mr Claims is a Doral, Florida public adjuster that helps property owners pursue insurance claims, reachable at 800-406-0616. Its Better Business Bureau profile carries an "F" rating based on 17 complaints in the last 3 years, 6 of which the business did not respond to; the large majority of readable complaints describe insurance settlement funds received by Mr Claims and withheld from the client for months, in several cases over a year, alongside unreturned calls and emails. Florida's Department of Financial Services lists a public adjuster license (W819680) under this name at the same address, though the current active/inactive status could not be independently confirmed. Neither of the two web domains associated with the company — mrclaimsflorida.services and mr-claims.com — currently serves the company's own site. No published complaint reports are currently linked to this profile.
Contacts
- Chamber of Commerce directory phone800-406-0616
Locations
- Headquarters1695 NW 110th Ave Suite 219 Doral FL 33172
Is Mr Claims Legitimate?
- Founded
- 2017
- Business type
- Public Adjuster
- Headquarters
- Doral, FLSource: Chamber of Commerce business directory, checked 2026-08-23
Mr Claims is a Florida public adjuster. A Florida DFS public adjuster license (W819680) exists under this exact business name and address; the license's current status is not shown here, so it should be checked with the state before relying on it. BBB lists an alternate business name, Anytime Claims, LLC, and named management (Eglee Hernandez, President; Ruben Diaz, Assistant). BBB shows the business as started 1/13/2022 and incorporated 5/26/2020, while the company's LinkedIn page says "Founded 2017"; both figures are shown as published.
Mr Claims is not BBB accredited and carries an "F" rating from the BBB, based on 17 complaints filed in the last 3 years, 6 of which the business did not respond to (7 of the 17 closed in the last 12 months). In the published complaint text, the most frequent theme is insurance settlement funds that Mr Claims received on a client's behalf and, according to the complainants, held for extended periods, commonly two to several months and in more than one case over a year, with unreturned calls, full voicemail boxes and repeated missed payment dates. One complainant alleged a settlement check was endorsed in their name without permission. The business responded to some complaints, typically citing "endorsement and account verification issues" as the cause of delay, and left the majority unanswered. See "Recurring Complaint Pattern".
Two review aggregators that appear to mirror the same Google Business listing (identical Google Place ID) report different numbers: a Chamber of Commerce snapshot shows 4.0 stars across 153 reviews (108 five-star, 34 one-star), while publicadjusterlistings.com shows 3.6 stars across 302 reviews.
Two reviewers, one on Facebook (August 2026) and one on Google (April 2024, via the Chamber of Commerce aggregator), each alleged that Mr Claims operates or has operated under another business name. They named different alternate names, and no registry or company source confirms either claim.
Neither mrclaimsflorida.services (the domain listed by publicadjusterlistings.com) nor mr-claims.com (the domain listed by LinkedIn and ZoomInfo) leads to a website of the company's own; see Contacts for details.
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Complaint Themes
Recurring Complaint Pattern
The Better Business Bureau's own complaint record for this business (17 complaints in the last 3 years, as of 2026-08-25) shows the same pattern at far greater volume and specificity than the Google-review sample on this page: at least nine of the twelve readable complaints describe an insurance settlement check or ACH payment received by Mr Claims and not passed on to the client for periods from about two months up to more than a year, several with the company citing vague "endorsement" or "account verification" issues, one alleging a check was signed in the client's name without permission, and several describing calls going unanswered or voicemail boxes staying full. This is the single most consistent complaint theme found for this business across any source consulted.
Separately, USAComplaints also reviewed a sample of the negative-leaning reviews in the Chamber of Commerce's April 2024 snapshot of this company's Google reviews. Three independently named reviewers from that period described a similar situation:
- A reviewer named Damaris Burgoss (April 30, 2024) asked why payment was still outstanding weeks after the insurance company had already paid the claim.
- A reviewer named Alixae Bell (April 24, 2024) alleged Mr Claims took eight months to submit her claim, then held her insurance check for roughly three months without telling her before she obtained it after repeated follow-up; she also described being left with an unneeded roof tarp for two years.
- A reviewer named Erika Agudelo (April 23, 2024) alleged being given repeated false deposit dates for a final claim payment and described calls being left on hold or disconnected.
A fourth reviewer, Albert Rocco (April 21, 2024), separately described an unrelated complaint about aggressive door-to-door soliciting by company representatives; this is a single account, not a pattern USAComplaints can confirm recurs.
These are the reviewers' own allegations, not findings USAComplaints has independently verified. For scale: the same Google listing shows 108 five-star reviews out of 153 total in the Chamber of Commerce snapshot, so this pattern does not describe the majority experience reflected in that review count — but the delayed-payout complaints on this page were specific, dated, and independently corroborated by more than one reviewer in the same period.
Had an experience with Mr Claims? Tell other people what happened.
Submit a ComplaintIf You're Dealing With Mr Claims
Call 800-406-0616 directly rather than relying on either domain associated with this company, since neither currently returns the company's own website.
You can check this business's Florida public adjuster license status yourself through the Florida Department of Financial Services licensee search, searching for license number W819680 or the business name MR CLAIMS.
If you believe a claim payout is being withheld or delayed without explanation, Florida's Department of Financial Services accepts complaints against licensed public adjusters, and you can also file a complaint with the Better Business Bureau or submit your own experience to USAComplaints.
What Mr Claims Does
Mr Claims (also styled "Mr. Claims") is a public adjusting firm based at 1695 NW 110th Ave, Suite 219, Doral, FL 33172 — within the Miami metro area, which is why several directories list its city as "Miami." Its Facebook page brands itself around helping property owners "throughout the whole insurance claim process, representing your interests against insurance companies."
Florida's Department of Financial Services, the regulator that licenses public adjusters under state law, lists a public adjuster license — license number W819680 — under the name MR CLAIMS at this same Suite 219 address. The license's current active/inactive standing is not reconfirmed here and should be checked directly with the regulator's own search tool before relying on it.
The phone number 800-406-0616 is listed consistently across the Chamber of Commerce business directory and the industry directory publicadjusterlistings.com, both citing the same Suite 219 address.
Frequently Asked Questions
Is Mr Claims a licensed public adjuster in Florida?
Florida's Department of Financial Services lists a public adjuster license, number W819680, under the name MR CLAIMS at the company's Doral, FL address. USAComplaints located this record through a search engine's cached copy of the regulator's page and could not independently reconfirm the license's current active/inactive status — check it directly at the Florida DFS licensee search before relying on it.
Does Mr Claims have a working website?
Not currently, as far as USAComplaints could confirm. mrclaimsflorida.services (the domain listed by the industry directory publicadjusterlistings.com) loads, but serves an unrelated third-party real-estate agent's website, not Mr Claims' own content. mr-claims.com (the domain LinkedIn and ZoomInfo list) fails to load at all. The company's phone number, 800-406-0616, is the more reliably confirmed contact route.
What do people complain about with Mr Claims?
The Better Business Bureau's own complaint record (17 complaints in the last 3 years, F rating) shows the dominant, recurring pattern by far is insurance settlement money Mr Claims received on a client's behalf being withheld for months — sometimes over a year — combined with unreturned calls and missed payment-date promises. A smaller, separately reviewed sample of dated 2024 Google reviews described the same pattern, though the Google review aggregate skews mostly positive overall.
Does Mr Claims operate under other business names?
The BBB's own profile for this business lists one official alternate name, "Anytime Claims, LLC." Separately, two reviewers have also alleged this — one naming "Faster Claims," the other naming "Mr. Claim, Best One Restoration & First Class" — but the two allegations name different companies and don't corroborate each other.
Sources (4)
Review sites
- BBB Business Profile bbb.org
- BBB Complaints tab bbb.org
Other
- Florida Department of Financial Services licenseesearch.fldfs.com
- LinkedIn linkedin.com