Independent profile — not affiliated with Midwest Ragdolls
Midwest Ragdolls
Midwest Ragdolls is a home-based Ragdoll cat cattery in the Elburn/Geneva area of Kane County, Illinois (west of Chicago), owned and operated by Dr. Jennifer Creed, a practicing veterinarian who also runs A Plus PetVet. The company's own site says it has bred Ragdolls since the mid-1990s, and it has been BBB Accredited with an A+ rating since November 17, 2022. BBB's own profile lists "Ragdoll Kittens for You" as an official Alternate Name for this business.
Reviews are mostly positive across BBB and Trustpilot, but this profile also documents something worth knowing before you contact them: several critical reviewers on Trustpilot and BBB describe the business's public replies to negative reviews as accusatory (calling reviewers "scammers" or referring to "extortion") rather than addressing the underlying complaint. A 2014 defamation lawsuit the owner filed against anonymous online critics ended in a confidential settlement with one defendant and voluntary dismissal of the rest, without any court ruling on the truth of the underlying complaints. Weigh these alongside the many satisfied-customer reviews when deciding how to proceed.
Complaint Themes
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Contacts
Locations
| Type | Address |
|---|---|
| Headquarters | Elburn IL 60119 |
| Branch office | 100 S Glengarry Dr Geneva IL 60134 |
About Midwest Ragdolls
Midwest Ragdolls is a small, home-based cattery in the Elburn/Geneva area of Kane County, Illinois, about an hour west of Chicago. It is owned and operated by Dr. Jennifer Creed, a practicing small-animal veterinarian who also runs a veterinary clinic, A Plus PetVet, in the same area.
According to the company's own site, it has bred Ragdoll cats since the mid-1990s, working with TICA-registered lines in traditional colorpoint and mink color patterns. The site states breeding cats are DNA tested for known Ragdoll HCM (heart disease) mutations and, per the company, "may receive advanced cardiac screening, including echocardiograms (heart ultrasounds) performed by qualified veterinary cardiologists when appropriate" — a conditional practice, not a claim that every breeding cat gets a cardiologist ultrasound. Cats are also tested for FeLV/FIV, with a written health guarantee provided for each kitten.
A 2018 independent interview with the owner (Voyage Chicago) corroborates that Dr. Creed graduated veterinary school in 1993 and began breeding Ragdolls as an outgrowth of her veterinary practice and her own experience with low-allergen pets; she describes herself there as "the only veterinarian in Illinois who is a breeder."
Is Midwest Ragdolls Legitimate?
Midwest Ragdolls has been BBB Accredited with an A+ rating since November 17, 2022. The BBB customer-reviews page shows 4 reviews averaging 4 out of 5 stars, and 0 complaints filed with BBB directly, mixing praise for the owner's veterinary background with at least one October 2025 review describing an "unprofessional and disappointing" reservation experience. Trustpilot shows a 4.0 ("Great") TrustScore from 22 reviews (claimed by the business since December 2023): 77% are 5-star and 14% are 1-star, with no 2-star reviews.
Something worth weighing alongside those numbers: several of the 1-star Trustpilot reviews describe the business's public replies to criticism as combative rather than resolving the underlying issue. In one exchange (Jan 2026), a reviewer who wrote "Felt misled about availability and refunds unprofessional experience" received the reply "Use scammers from out of the country can't keep this up as long as you want. I will not pay your extortion fees." In another (Jan 2026), a one-word "Bad service" review drew the reply "You are a scammer from Pakistan and I have reported you to the police." A March 2026 anonymous review alleging a pattern of the breeder "cannot take criticism and calls anyone a domestic terrorist or accuses them of being a cyber bully," and describing early declawing being offered before pickup, drew the reply "If you defame me then we will settle in front of a judge... Really who are you to judge me." These are single-source, unverified allegations from anonymous or pseudonymous reviewers and should be read as such — but the company's own reply text is directly quoted from its live Trustpilot page and is verifiable there. One point in that same March 2026 review, the claim that the breeder offers early declawing before pickup, is independently corroborated: the company's own FAQ on its ragdollkittensforyou.com site states it will declaw "before your kitten goes home" in specific medically-indicated situations (e.g., a new owner on blood thinners, with immune disease, or on chemotherapy), citing AVMA policy — a conditional, medically-framed practice rather than a blanket offer to declaw every kitten.
Also worth flagging: the live Trustpilot page for this business currently lists a contact email of [email protected] and references a Las Vegas address in its business-information panel — neither matches the Illinois address, phone number, or contact details Midwest Ragdolls uses everywhere else (its own site, BBB, and this profile). This is not evidence of fraud by itself, but it is a real, currently-live discrepancy — verify any payment or contact instructions against BBB or midwestragdolls.com directly rather than through Trustpilot's listed contact details.
Separately, the same phone number (630-803-4405) and, per BBB's own secondary address listing, the same Geneva, IL address have also appeared under the names "Ragdoll Kittens For You" (a Yelp listing at that address now marked CLOSED, whose own testimonials reference "Midwest Ragdolls" by name) and currently "Velvetcats Cattery" on Yelp. BBB's own business profile for Midwest Ragdolls explicitly lists "Ragdoll Kittens for You" as an Alternate Name for this same business — that connection is confirmed, not merely suggestive. "Velvetcats Cattery," by contrast, is not named anywhere on BBB's profile; this research pass could not independently confirm it is the identical legal entity rather than a separate operation at a shared address, so that specific connection remains suggestive (shared phone/address) rather than conclusively established.
Deposits and Payment
Per the company’s own site, midwestragdolls.com, Midwest Ragdolls requires a $250 nonrefundable deposit to hold a chosen kitten, with pickup at the breeder’s "hobby farm in St. Charles, IL, just west of Chicago." The BBB-confirmed alternate site, ragdollkittensforyou.com, currently advertises a lower $100 deposit to reserve a kitten — a real, live discrepancy between the two sites operated under the same business. This research pass did not trace a specific online payment or checkout link to a final destination hostname, so no payment URL is listed here as verified — confirm the current deposit amount and any payment request directly with the breeder through the contact information above before sending money.
Court & Public Records
| Case | Authority | Dates | Type | Outcome | Source |
|---|---|---|---|---|---|
| Creed v. John Does 1-5 | Circuit Court of Kane County, Illinois | Dismissed | Dismissed On April 4, 2014, Jennifer Creed — who owns A+ Pet Vet Inc. and also does business as A+ Dr. Jenn's Ragdolls — sued five anonymous "John Doe" defendants in Kane County Circuit Court, alleging their anonymous website posts (accusing her of overcrowding cages and breeding kittens with congenital defects) defamed her and interfered with her business. She sought damages in excess of $50,000 and an order forcing the defendants to take the sites down. Creed reached a confidential settlement with one defendant, John Doe 1, on May 19, 2014. According to Shaw Local's reporting of the court record, Kane County Circuit Court Judge James Murphy granted voluntary dismissal of the claims against John Doe 1 with prejudice (meaning Creed could not refile against him) as part of that settlement, and dismissed the claims against John Does 2-5 without prejudice (meaning she could refile later); none of the five defendants had filed a court appearance. No court ruling was issued on whether the underlying website allegations were true or false — the case ended in settlement and voluntary dismissal, not a decision on the merits. | Source |
Company Relationships
- Affiliated with: A Plus PetVet
Frequently Asked Questions
Is Midwest Ragdolls a legitimate cat breeder?
It appears to be a real, currently operating business: it has been BBB Accredited (A+) since November 17, 2022, its owner Dr. Jennifer Creed is independently identifiable as a practicing veterinarian, and it has an active, claimed Trustpilot profile with a 4.0 rating from 22 reviews. Most reviews are positive. However, a number of 1-star reviews describe the business responding to criticism with accusatory replies (e.g., calling a reviewer a "scammer" or referencing "extortion") rather than resolving the complaint — read those exchanges directly on BBB and Trustpilot and weigh them for yourself.
Does Midwest Ragdolls operate under other names?
Yes, at least one: BBB's own business profile for Midwest Ragdolls explicitly lists "Ragdoll Kittens for You" as an Alternate Name for this business — same phone number, same ownership. Separately, the same Geneva, IL address BBB lists for Midwest Ragdolls currently appears on Yelp under the name "Velvetcats Cattery"; BBB does not list that name, so this research pass could not independently confirm it is the identical legal entity rather than a separate operation at a shared address.
Is the Midwest Ragdolls kitten deposit refundable?
The company's own site, midwestragdolls.com, states its $250 kitten-hold deposit is nonrefundable; the BBB-confirmed alternate site, ragdollkittensforyou.com, currently advertises a $100 deposit instead — confirm the current amount directly with the breeder before paying. One Trustpilot reviewer (Jan 2026) separately reported feeling misled about availability and refunds; this was not independently corroborated. Confirm current deposit and refund terms in writing directly with the breeder before paying.