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Melanie Tonia Evans Reviews, Complaints & Contacts

Melanie Tonia Evans is an Australian relationship/trauma-recovery coach who sells online narcissistic-abuse-recovery courses under the brand NARP (Narcissistic Abuse Recovery Program), operated through the registered Australian company Meltonia Enterprises Pty Ltd (ABN 44 147 848 539, active since December 2010). NARP costs $395 as a one-time payment or $70 x 6 instalments (total $420), with a stated 30-day money-back guarantee; checkout is processed through the third-party platform Teachable, not directly on the seller's own domain.

Independent review platforms show a genuinely mixed record, not a uniformly negative one: ComplaintsBoard rates the business 1.6/5 (1 review, 13 complaints) and Trustpilot shows 2.2/5 from 29 reviews with sharply polarized ratings, while two other independent platforms show a much more positive picture — Sitejabber/SmartCustomer rates it 4.3/5 from 699 reviews and RealReviews.io rates it 4.1/5 from 20 reviews. Recurring complaints allege members were removed or banned from the paid community forum after voicing criticism. Evans' own Terms of Service state she is not a qualified psychologist or counsellor, has no medical training, and disclaim liability for possible severe emotional reactions to self-administered use of the materials, including depression or suicidal thoughts. 2 published complaint reports are linked to this profile.

REVIEWS & COMPLAINTS2on USAComplaints · none in last 3 yrs · latest 2007
WEBSITEmelanietoniaevans.com
HEADQUARTERSQLD
PROFILE CHECKED2026-08-23
Submit a Complaint Read reviews & complaints ↓ Official website ↗

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VERIFIED

Locations

  • HeadquartersQLD 4873
  • Mailing addressPO Box 120 Mornington Victoria 3931
EDITORIAL

Is Melanie Tonia Evans Legitimate?

Trustpilot

Legal name
Meltonia Enterprises Pty Ltd
Founded
2010
Business type
Online Coaching & Personal-Development Courses (Narcissistic Abuse Recovery)
Website
melanietoniaevans.comSource: Official site, checked 2026-08-23
Headquarters
QLDSource: Australian Business Register, checked 2026-08-23

Meltonia Enterprises Pty Ltd, the company behind Melanie Tonia Evans' business, has held an active ABN since December 2010, according to the Australian Business Register.

Review platforms show mixed ratings. ComplaintsBoard's aggregate rating for "MelanieToniaEvans" is 1.6 out of 5, based on 1 review and 13 complaints listed on the platform. Trustpilot's page for melanietoniaevans.com shows an overall rating of 2.2 out of 5 from 29 reviews, with reviews that are strongly polarized: some describe the NARP program as life-changing, while others allege they were removed or banned from Evans' private paid community forum after posting criticism or raising concerns, and describe post-purchase support as dismissive. One ComplaintsBoard reviewer, describing a 12-month "Super-Thriver" coaching cohort, characterized specific statements and behaviors as "red flag" and "unsettling" while also crediting the program with real progress — showing the polarized pattern.

Two other review platforms show higher ratings: Sitejabber (via its SmartCustomer results page) currently shows a 4.3 out of 5 rating from 699 reviews, and RealReviews.io shows 4.1 out of 5 from 20 reviews. A third platform, RatingFacts, shows 3.07 out of 5 from 27 reviews with a sharply bimodal split (roughly 52% five-star, 48% one-star, nothing in between) — a pattern consistent with the polarization seen on Trustpilot. Ratings across these platforms are polarized: the largest sample (Sitejabber/SmartCustomer) is positive, while the smaller samples on Trustpilot and ComplaintsBoard lean negative.

A separate, recurring theme across review platforms is criticism that Evans is not a licensed psychologist, counsellor, or other credentialed mental-health professional. Her own Terms of Service are direct about this: "Melanie Tonia Evans is neither a qualified psychologist, nor a qualified counsellor, and offers her insights and advice for guidance only. Her knowledge of the human condition is based on intuition and life experience." The same Terms state the programs are not a substitute for medical care and specifically disclaim liability for possible severe reactions to self-administered use of the materials, stating she "cannot be held liable for any possible ramifications of undergoing this course of therapy, including, but not limited to depression, emotional epiphany, or suicidal thoughts." Anyone currently in crisis or considering self-harm should contact a doctor or a crisis line rather than rely on a self-help program.

EXTERNAL SOURCE

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

Trustpilot
TrustScore 2.2 / 5
EDITORIAL

Complaint Themes

Removed or banned from the paid community after voicing criticismNot a licensed psychologist or counsellor

Themes summarize what people write about most often. One complaint can touch several themes, and some complaints (a positive report, or one later retracted by its author) fit none, so themes are not a count of complaints.

CONSUMER ALLEGATION

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 2 historical complaints about Melanie Tonia Evans, published in 2007. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on this page.

Had an experience with Melanie Tonia Evans? Tell other people what happened.

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EDITORIAL

Who Is Melanie Tonia Evans?

Melanie Tonia Evans is an Australian relationship and trauma-recovery coach who sells online courses about escaping and healing from narcissistic abuse. Her flagship product is the Narcissistic Abuse Recovery Program (NARP), sold through a checkout page at courses.melanietoniaevans.com, a subdomain of her own official site.

The business operates under the registered Australian company Meltonia Enterprises Pty Ltd (ABN 44 147 848 539), which has been active and GST-registered with the Australian Business Register since 16 December 2010, according to the government's own ABN Lookup service. Evans' own Terms of Service page names this same entity.

More company historyShow less

NARP is priced at $395 for a one-time, lifetime-access payment , or $70 per payment across 6 instalments billed every 30 days; the sales page lists a bundled "total value" of $3,829 across included bonuses (a private Facebook community, weekly live group coaching, meditations, and eBooks). NARP carries a stated 30-day, unconditional money-back guarantee.

EDITORIAL

Pricing and Refund Policy

NARP: $395 one-time, or $70 × 6 instalments (billed every 30 days) — the instalment plan totals $420, $25 more than paying in full, though the seller's own sales page currently advertises this gap as "Save $24." The site states a 30-day, unconditional money-back guarantee and instructs customers to email the company to request a refund.

Other programs on the same site carry different, product-specific refund windows per Evans' own Terms of Service: the Empowered Self Course (60 days); the Love, Health & Wealth Super-Thrive Program (3 months, with evidence of participation); the Thrive Membership and Quantum Dating Bootcamp (14 days from start date); and Quantum Makeover (7 days from start date). One-on-one healing sessions require 48 hours' cancellation notice or the session fee is forfeited and must be paid again to rebook. Live workshop tickets are described as final sale and non-refundable once purchased, though transferable to another person.

  • Checkout URL observed: courses.melanietoniaevans.com (subdomain of the verified official domain melanietoniaevans.com), but clicking through to actually purchase currently redirects to a third-party processor, checkout.teachable.com — a well-known course-hosting platform, not a red flag on its own, but worth knowing since payment is not handled directly by melanietoniaevans.com.
EDITORIAL

Frequently Asked Questions

Is Melanie Tonia Evans' NARP program a legitimate business?

Australian Business Register records show Meltonia Enterprises Pty Ltd (ABN 44 147 848 539), the company behind the program, has been registered and GST-active since December 2010. That is separate from customer satisfaction: ComplaintsBoard rates the business 1.6/5 from 13 complaints, and Trustpilot shows 2.2/5 with sharply divided reviews.

What is the refund policy for the NARP program?

Evans' own site states a 30-day, unconditional money-back guarantee for NARP, refundable by emailing the company. Some reviewers on Trustpilot and ComplaintsBoard allege that in practice the community forum discourages requesting a refund and instead pushes members to "keep shifting" past the 30-day window — an allegation from complainants that USAComplaints.com cannot independently confirm. Other products on the same site (the Empowered Self Course, Super-Thrive Program, Quantum Makeover, live workshops, one-on-one sessions) each carry their own, different refund or cancellation window.

Is Melanie Tonia Evans a licensed psychologist or therapist?

Her own official site does not claim a psychology or counselling license; it presents her expertise as self-taught, developed from her own experience recovering from narcissistic abuse. Multiple reviewers on ComplaintsBoard and Trustpilot raise this as a specific criticism — that she presents herself as an expert without a formal clinical credential.

Her own Terms of Service state that her programs are not a substitute for medical or psychological care and disclaim liability for possible severe emotional reactions to self-administered use of the materials, including depression or suicidal thoughts. Anyone in crisis should contact a doctor or a crisis line rather than rely on a self-help program.

Sources (5)

Melanie Tonia Evans (own site)

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