Love To Dream

Contacts

• Official U.S. website: https://lovetodream.com/
• Recall hotline (toll-free, per CPSC notice): 833-753-3710
• Sleep Machine recall claims: [email protected]
• Support email (named in sweepstakes entry terms): [email protected]
• Privacy / Data Protection Officer: [email protected]
• Returns & exchanges portal: https://lovetodream.com/a/returns
• Sleep Machine safety recall registration: https://lovetodream.com/pages/sleep-machine-safety-recall-2026

Locations

Own a Love To Dream Sleep Machine? Check the recall first

If you have a Love To Dream portable Sleep Machine (the white-noise sound machine with a night light and a brown carry handle), check it against a recall the U.S. Consumer Product Safety Commission announced on September 24, 2026. Only units marked Model: LTD-SM23 with date code 7W15TN are affected — both are printed on the side of the unit or on the back of the box. Love To Dream's own recall page says: "If your code is anything else, your Sleep Machine is not affected and is safe to keep using" — that is the company's statement about the recall's scope.

If your unit has the affected date code, the company's instructions are to stop using it immediately, unplug it, write "RECALLED" and today's date on its soft side in permanent marker or ballpoint pen (CPSC's notice says to write "RECALL" on the front in permanent black marker), take two photos (one of the whole unit, one close up of the date code), and register at lovetodream.com/recall for a full refund or store credit "wherever you bought it," including if you bought from a retailer rather than lovetodream.com directly. The company says it will respond within 5 business days. Because the recalled part is a lithium-ion battery, the company's guidance is not to put it in household trash or a retail battery-recycling bin, but to check with a local household hazardous waste facility, which may accept it (call ahead); it should also not be mailed back.

If the unit has swollen, scorched, smoked, or become hot to the touch, the company's page says: "If it is hot, smoking or alight, call 911 first," and to leave it outside on a non-flammable surface away from anything that can burn rather than putting it in a car. Any unit with a different date code, and every other Love To Dream product (swaddles, sleep bags, sleep suits, pajamas, the Gro Mattress, etc.), is not part of this recall.

Safe-sleep reminders for swaddles and sleep bags. The American Academy of Pediatrics says to place babies on their back to sleep every time, and to "stop swaddling as soon as your baby shows any signs of trying to roll over" — some babies start working on rolling as early as 2 months. The AAP and CPSC both advise against weighted swaddles or weighted blankets for infant sleep. These are general safe-sleep guidelines, not findings about any particular Love To Dream product.

Earlier recall in Canada. On September 4, 2019, Health Canada announced a recall of the Love to Dream Sleep Suit with leg openings due to a flammability hazard (RA-70881); that is separate from the 2026 U.S. Sleep Machine recall. To report a product incident in the U.S., use SaferProducts.gov.

CPSC recall #26-798: Portable Sleep Machines (September 2026)

The U.S. Consumer Product Safety Commission's recall notice (Recall Number 26-798, a "Fast Track Recall" dated September 24, 2026) covers "Portable Sleep Machines with Night Light model number LTD-SM23 and date code 7W15TN," about 4,000 units. It states the hazard as: "The lithium-ion battery in the recalled portable sleep machines can overheat if the charger is not compatible with the unit, posing a risk of injury from fire and burn hazards." CPSC lists "Incidents/Injuries: None reported" and names the importer as "Love To Dream, Inc., of Wilmington, Delaware," with the product "Manufactured In: China."

CPSC's stated remedy, quoted verbatim: "Consumers should stop using the recalled sleep machines immediately and register at https://lovetodream.com/recall to receive a full refund. Consumers should have the model number and date code, which can be found on the side of the unit, when they register. If your unit is included in the recall, the refunds will be reimbursed by an electronic payment method or store credit. Consumers will be asked to write "RECALL" on the front of the sleep machine in permanent black marker and attest to disposal of the recalled sleep machine following local and state regulations."

The notice lists units as "Sold At: Target and Nordstrom stores nationwide and online at lovetodream.com, Amazon.com, Walmartmarketplace.com, babylist.com and poshmommy.com from February 2025 through September 2026 for about $60," and gives the consumer contact as "Love To Dream toll-free at 833-753-3710 from 9 a.m. to 5 p.m. CT Monday through Friday, email at [email protected] or online at https://lovetodream.com/recall." No other CPSC recall or product-safety warning for Love To Dream was found in the sources checked on 2026-09-28.

Who runs Love To Dream

Love To Dream's own Terms of Use state: "This Website is operated by Little Beings Pty Ltd, ABN: 1513 7054 641, trading as Love To Dream™," and its Privacy Policy gives an address at East Village Shopping Centre, Zetland NSW, Sydney, Australia; the company's Terms of Use also direct that a faulty product may need "to be sent to our Head Office in Sydney for assessment." For U.S. sweepstakes and giveaways, the company's Terms & Conditions separately name "Love to Dream, Inc, a Delaware corporation" as the United States promoter, and CPSC's recall notice names "Love To Dream, Inc., of Wilmington, Delaware" as the importer of the recalled Sleep Machine. A related United Kingdom entity, "Love to Dream Limited" (company number 13120272), is named in the same Terms & Conditions as the UK promoter.

According to the company's own "Our Story" page, the brand traces to 2008, when former designer Hana-Lia Krawchuk, struggling with her own baby's sleep, "discovered that her baby preferred to sleep with their arms up" and developed the arms-up Swaddle Up™ swaddle; the company says the product launched into Sydney stores in 2009 and "sold out within two weeks." The company describes itself today as "trusted by millions of parents around the world in over 50 countries," with a product range "designed for children up to 8 years old" spanning swaddles, transition sleep bags, sleep suits, pajamas, a mattress and a portable sleep/sound machine. For U.S. orders, the company says it ships "from two US warehouses — California and Illinois," with free standard shipping over $50 and no shipping to Alaska, Hawaii or international addresses.

Federal court records show a 2020 patent-infringement suit by LB Online & Export Pty Ltd (d/b/a Love To Dream Online and Exports) and Big Beings USA Pty Ltd against a competitor; see the litigation section below.

Complaint and review record

As of 2026-09-28, this page's own research found no Better Business Bureau profile, no Trustpilot profile for the lovetodream.com (U.S.) storefront, and no ComplaintsBoard company page for Love To Dream (BBB was also searched for Little Beings Pty Ltd) — searches of each site returned only unrelated businesses matched on generic words like "love" or "dream." (Trustpilot does list a separate United Kingdom storefront, lovetodream.co.uk, with 37 reviews as of 2026-09-28, and an Australian storefront, lovetodream.com.au, with no reviews; those are different national storefronts from the U.S. site and are not combined into this U.S. profile.) Love To Dream is a consumer products retailer rather than a financial-products company, so it is not expected to appear in the CFPB consumer complaint database. There are no posts about Love To Dream on usacomplaints.com as of 2026-09-28.

Court record: patent litigation against a competitor, not a consumer case

A CourtListener search for "Love To Dream" returns entries from Big Beings USA Pty Ltd. v. Nested Bean, Inc. (U.S. District Court, D. Massachusetts, docket 1:20-cv-10101), a patent-infringement lawsuit filed by Big Beings USA Pty Ltd and LB Online & Export Pty Ltd (d/b/a Love To Dream Online and Exports) against competitor Nested Bean, Inc. — not a complaint or class action brought by a consumer against Love To Dream. The plaintiffs are listed as "Big Beings USA PTY Ltd" and "LB Online & Export PTY Ltd. (d/b/a Love To Dream Online and Exports)." The case went through claim construction and inter partes review of the asserted patent at the U.S. Patent and Trademark Office, and the docket shows it ended on December 12, 2023 with a "Stipulation of Dismissal" filed by the plaintiffs, followed by a court report on termination of the action; no damages award or consumer-facing outcome is on the docket.

The same plaintiffs also filed an earlier patent case, Big Beings USA Pty Ltd et al. v. Halo Innovations, Inc. (D. Minn., No. 0:19-cv-00759, filed March 2019), in which Halo answered and counterclaimed; its outcome was not reviewed for this page.

The same plaintiffs also filed an earlier patent case, Big Beings USA Pty Ltd et al. v. Halo Innovations, Inc. (D. Minn., No. 0:19-cv-00759, filed March 2019), in which Halo answered and counterclaimed; its outcome was not reviewed for this page.

The same plaintiffs also filed an earlier patent case, Big Beings USA Pty Ltd et al. v. Halo Innovations, Inc. (D. Minn., No. 0:19-cv-00759, filed March 2019), in which Halo answered and counterclaimed; its outcome was not reviewed for this page.

No product-liability, consumer-protection or class-action suit against Love To Dream or Little Beings was found in the sources checked on 2026-09-28.

Is Love To Dream Legitimate?

Love To Dream is an operating consumer products business: it has an identifiable Australian operating entity (Little Beings Pty Ltd, ABN 15 137 054 641), a named U.S. corporate entity (Love To Dream, Inc., a Delaware corporation) that CPSC's recall notice lists as the importer, published return, exchange and shipping policies, and a company-run recall page that matches CPSC's notice on the model, date code, hazard and sales period. This page assigns Love To Dream no rating, "trust score," or "scam" label of its own; the CPSC recall, and the absence of BBB, Trustpilot (U.S.), ComplaintsBoard or FTC records in the sources checked on 2026-09-28, are reported above so readers can weigh the record themselves.

Court & Public Records

Frequently Asked Questions