Independent profile — not affiliated with Edge America Tech
Edge America Tech
Edge America Tech, LLC is a Texas-based home energy-efficiency contractor headquartered in Richardson, Texas, operating since 2018 as an authorized dealer of Healthy Home 365 products (attic insulation, reflective radiant barrier, thermal coatings, and a probiotic air-treatment system). The company holds BBB accreditation with an A- rating, but its own BBB record lists 6 complaints over the past three years, and BBB plus other review sites document a recurring theme of slow response to service and warranty requests, with an isolated 2019 report of high-pressure in-home sales tactics on Revdex.
Edge America Tech and its affiliated manufacturer, Healthy Home 365, LLC, sued several former dealers and individuals in Dallas County for conspiracy, tortious interference, trade-secret misappropriation, and fraud; the trial court entered summary judgment against Edge/Healthy Home, and the Texas Fifth Court of Appeals affirmed that judgment on April 2, 2025 -- a resolved commercial dispute between competing dealers, not a consumer-fraud finding against the company.
Complaint Themes
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Contacts
- Main line: (469) 899-5202
- Support: [email protected]
- Official site: https://www.edgeamericatech.com/
Locations
| Type | Address |
|---|---|
| Headquarters | 700 N. Glenville Dr., Ste. #100 Richardson TX 75081 |
Overview
Edge America Tech, LLC is a home energy-efficiency contractor headquartered at 700 N. Glenville Dr., Suite 100, Richardson, TX 75081. BBB records list a business-started date of January 16, 2018 (started locally March 29, 2018), consistent with the edgeamericatech.com domain's registration date of February 21, 2018, and with a Texas entity record on OpenCorporates.
The company is an authorized dealer of Healthy Home 365 products, selling and installing KOOLBlanket reflective attic insulation, LiquidKOOL ceramic thermal coating, KOOLSpin solar attic fans, and the Eco Probiotic System (marketed for indoor air quality and odor control), according to its own website. Healthy Home 365, LLC is listed by BBB at the same Richardson address, and the two companies were co-plaintiffs together in the Texas litigation described below (see Court Records) -- they are affiliated companies, not the same legal entity, and this profile treats facts about each separately. The April 2025 appellate opinion in that case describes Edge America Tech and Healthy Home 365 as owned and controlled by Chad Dalida and Anton Kraskin, consistent with BBB's listing of both men in company management.
BBB lists company management as Jenna Hester (Owner), Chad Dalida (Managing Partner), Anton Kraskin (Vice President), and Melina Howard (Customer Relations Manager).
Is Edge America Tech Legitimate?
Edge America Tech has been BBB Accredited since April 5, 2020 and holds an A- rating, with 6 complaints filed in the last three years (2 closed in the last 12 months) and a 4.25-out-of-5 average across 20 customer-submitted BBB reviews as of August 2026. Reading the individual complaint narratives on BBB and on the review site Revdex, the recurring pattern is not a fraud allegation but service execution: several complainants describe a system going unrepaired for months despite repeated calls -- one BBB complaint describes a system installed in February 2023 still non-functional at a January 2024 technician visit; the complainant later told BBB the matter was resolved and that they had been "paid in full." A similar pattern continues into 2026: an August 2026 BBB review from a customer alleges a probiotic-system unit purchased in March 2026 stopped working in June 2026 with repeated unanswered calls to the company and its owner, and a May 2026 BBB review from another customer describes a multi-year unrepaired solar attic fan and unrefilled probiotic solution, alongside a $14,314 purchase price; Edge America Tech responded to the latter attributing the delay to the customer having called a former sales rep's personal cell phone rather than the company's office line, and stated the system has since been serviced.
Separately, a 2019 Revdex complaint (not a BBB complaint) describes high-pressure, same-visit sales tactics: the reviewer, a relative of elderly customers, alleged a representative had them sign a consumer loan exceeding $15,000 within about 20 minutes of arriving and disabled an A/C unit's pressure caps during the visit. Edge America Tech's response on Revdex to that complaint stated the product specialist involved was newly hired and had left the company roughly two weeks before the complaint was filed; this profile could not independently confirm that claim, and found no comparable loan-pressure complaint in Edge America Tech's current BBB record.
Separately, a third-party contractor-license aggregator (BuildZoom) currently lists an Arkansas Insulation/Acoustic Contractor license (#0389130620) for the company as inactive, with an expiration date of June 30, 2020, and states the license's status was at one point cancelled; this was not independently verified directly against the Arkansas Contractors Licensing Board's own lookup, which this research pass could not reach. This research pass did not confirm a blanket Texas requirement (or lack of one) covering all aspects of residential insulation work -- related work such as electrical or HVAC connections can carry separate state licensing requirements even where basic insulation installation does not.
What to Do If You Have a Problem
If you have an open service, warranty, or refund issue with Edge America Tech, the company's official contact channels are (469) 899-5202 and [email protected], per its own website. Several resolved BBB complaints show the company responding once a complaint is filed through BBB.org, even after direct calls, texts, or emails reportedly went unanswered; filing there, or with the Texas Attorney General's Consumer Protection Division, are documented escalation paths.
Before signing any financing agreement in-home, get the full loan terms in writing and take time to review them -- a 2019 Revdex complaint describes a loan being presented and signed within about 20 minutes of an in-home visit. Edge America Tech's own site names Regions Bank d/b/a EnerBank USA as its financing partner, currently advertising a 19.99% fixed APR (capped at 15.99% for New Jersey residents and 17.99% for Florida and Wisconsin residents), effective as of June 2024 and subject to change; confirm any loan document actually names that lender and matches the current published rate before signing.
If a contractor's license matters to your project, verify it directly with your own state's licensing board rather than relying on this profile or on the company's own "bonded and insured" claim — the one third-party-listed license found during this research (Arkansas) is currently listed as inactive/expired.
Court & Public Records
| Case | Authority | Dates | Type | Outcome | Source |
|---|---|---|---|---|---|
| Healthy Home 365, LLC and Edge America Tech, LLC v. Premium Home Efficiency, LLC, Premium Solar Patios, LLC, Robert Wright, John Hunter, Bishara Mubarak, Lynn Spivey, Trent Waldo, Kendra Streets, Chad Dalida, and Anton Kraskin Docket 05-23-01000-CV | Texas Fifth Court of Appeals (Dallas) — appeal from the 14th Judicial District Court of Dallas County | — | Judgment | Judgment entered Healthy Home 365, LLC and Edge America Tech, LLC sued several former dealers, individuals, and two competing businesses (Premium Home Efficiency, LLC and Premium Solar Patios, LLC) in the 14th Judicial District Court of Dallas County, alleging conspiracy, tortious interference, misappropriation of trade secrets, and fraud. The trial court entered final summary judgment against Healthy Home 365 and Edge America Tech. They appealed as appellants; the Texas Fifth Court of Appeals concluded their arguments lacked merit and affirmed the trial court's judgment in an opinion filed April 2, 2025 -- meaning Healthy Home 365 and Edge America Tech lost both at trial and on appeal. This is a resolved commercial dispute between competing dealers over business conduct, not a consumer-fraud judgment against either company. | Source |
| Scottsdale Insurance Company v. Edge America Tech, LLC | Harris County Court (Texas County Courts) / Dallas County District Court | Filed | Filed — no final outcome recorded Public court-docket aggregators show a commercial debt-collection case, Scottsdale Insurance Company v. Edge America Tech, LLC, filed March 18, 2025 in Harris County, with a related matter also appearing in Dallas County District Court records. This research pass could not access the underlying petition or confirm the dispute's subject matter, amount, or current status beyond the docket listing itself. | Source |
Company Relationships
- Affiliated with: Healthy Home 365, LLC
Frequently Asked Questions
Is Edge America Tech a legitimate company?
Edge America Tech, LLC is a real, BBB-accredited (A- rating) home energy-efficiency contractor based in Richardson, Texas, in business since 2018. It has a documented complaint pattern -- 6 BBB complaints in three years plus a 2019 Revdex complaint about high-pressure sales, mostly involving slow service and repair response -- but no consumer-fraud finding or regulatory enforcement action was found against it. Separately, Edge America Tech and its affiliate Healthy Home 365 lost a commercial lawsuit they brought against former dealers, with the Texas Fifth Court of Appeals affirming judgment against them in April 2025; this was a business dispute between competing dealers, not a finding against Edge America Tech in favor of a consumer. See the Legitimacy and Court Records sections above for the sourced detail.
Is Edge America Tech the same company as Healthy Home 365?
No. Edge America Tech, LLC is an authorized dealer that sells and installs Healthy Home 365-branded products. BBB lists Healthy Home 365, LLC as a separately registered business at the same Richardson, TX address, and the two companies have appeared jointly as co-parties in at least one Texas appellate case. They are affiliated companies, not one legal entity.
How do I contact Edge America Tech about a warranty or refund?
Edge America Tech's own website lists (469) 899-5202 and [email protected] as its contact channels. If direct calls or emails go unanswered, BBB complaint records show the company responding once a complaint is filed through BBB.org; the Texas Attorney General's Consumer Protection Division is another documented option.
Does Edge America Tech hold an active contractor license?
A third-party license aggregator (BuildZoom) currently lists an Arkansas Insulation/Acoustic Contractor license (#0389130620) for the company as inactive, with an expiration date of June 30, 2020, and notes its status was at one point cancelled. This research pass could not independently confirm that status against the Arkansas Contractors Licensing Board's own records, and did not confirm a blanket Texas-wide licensing requirement (or lack of one) covering every aspect of residential insulation work. If licensing matters to your project, verify current status directly with your state's licensing board.