Independent profile — not affiliated with Concrete Coatings of the South
Concrete Coatings of the South
Concrete Coatings of the South is a garage-floor and concrete-coating contractor based near Augusta, Georgia, serving parts of Georgia, South Carolina, and western North Carolina. BBB lists it as A+ rated and accredited since 2020, with a large majority of positive reviews and very few closed complaints. A smaller number of documented complaints, on both BBB and ComplaintsBoard, describe slippery coated surfaces, warranty/follow-up disputes after installation, and one report of a garage-door opener left non-functional after a job. No lawsuits or regulatory actions were found in this research.
Complaint Themes
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Contacts
- Official website: https://www.concretecoatingsofthesouth.com/
- Phone listed on the company's own current website: (706) 249-4131
- Secondary/legacy domain (identical content to primary site): https://concretecoatingsaugusta.com/
- BBB's primary number (BBB also lists 877-7888 and 249-4131 as additional numbers): (706) 364-2990
- Listed by BBB itself as an additional number (also in a BIA of Central SC directory): (706) 877-7888
Locations
| Type | Address |
|---|---|
| Headquarters | 255 Bobby Jones Expressway Augusta GA 30907 |
About Concrete Coatings of the South
Concrete Coatings of the South, LLC is a specialty contractor based on Bobby Jones Expressway in Augusta, Georgia, installing garage, residential, commercial, and industrial floor coatings — including epoxy, urethane, polyurea, and polyaspartic systems — along with chip and quartz floor finishes. The company's own site describes a "One Day Garage Floor" installation process and lists service areas across Augusta GA, Columbia SC, Greenville SC, Charleston SC, the Myrtle Beach-Florence SC area, and Asheville NC.
BBB records list a business start date of 3/1/2017 for this entity. The company's own "About" page says its owners have run a separate home-improvement business (windows, siding, gutters, sunrooms, roofing) in the Augusta area "since 1991" and launched the concrete-coatings line afterward — that 1991 date describes the owners' prior, differently-named business, not the age of Concrete Coatings of the South itself.
Is Concrete Coatings of the South Legitimate?
Concrete Coatings of The South, LLC holds an A+ rating from the Better Business Bureau and has been BBB Accredited since 5/6/2020. Of 32 BBB customer reviews observed, the average is 4.63/5, and BBB shows only 1 closed complaint in the last 3 years (0 in the last 12 months) — a low complaint volume relative to its review count.
That single BBB complaint, filed September 11, 2024, alleges scheduling delays, blemishes and color inconsistency on a patio coating, and a slippery surface after being told otherwise; the customer said they fell and made seven calls without resolution. The company responded and discussed grinding/recoating, but the customer said the two-tone result and warranty terms remained unresolved. Separately, a one-star BBB review alleges a coated floor was "dangerously slippery when wet" despite being advertised as slip-resistant, and that the company demanded extra payment to fix it.
ComplaintsBoard's listing for the same business (3.0/5 from 2 reviews -- one 5-star, one 1-star -- and 3 complaints, all marked unresolved, re-checked directly 2026-08-24) includes a 2021 account alleging the company would not honor its warranty after long cracks reappeared in a driveway coating following a re-coat — the owner reportedly attributed the cracking to pre-existing concrete work, not the coating itself — another describing thin spots and dull patches where tires rested on a garage floor/walkway job, with the company allegedly going unresponsive afterward, and a third alleging a garage-door opener was left non-functional after an installation and was never fully fixed despite repeated calls. These are the complainants' own allegations, not independently adjudicated findings.
This research found no lawsuits, consent orders, or regulatory enforcement actions against the company. Georgia's own Secretary of State site (Traditional Specialty Contractors Policy Statements, under O.C.G.A. Sec. 43-41-17, confirmed directly 2026-08-24) explicitly lists "Painting and Special Coatings" among the specialty-contractor categories exempt from the state's general residential/commercial contractor license, provided the work stays within that specialty and complies with applicable codes -- this resolves what was an open question in an earlier version of this research. The state's contractor-license lookup (verify.sos.ga.gov) and the Secretary of State business-entity search (ecorp.sos.ga.gov) both blocked automated access during this research, so the underlying LLC's registration could not be independently confirmed against the Secretary of State's own record.
Multiple phone numbers appear across sources for this business, though less inconsistently than a prior version of this research suggested: BBB's own live profile lists (706) 364-2990 as its primary number and separately lists both (706) 877-7888 and (706) 249-4131 (the number on the company's current site) as additional phone numbers on file — confirmed directly on that same BBB page, not just in a third-party trade directory. This is common with contractor call-tracking numbers tied to different marketing channels; readers should use the number currently listed on the company's own website for direct contact.
If You Have a Dispute With Concrete Coatings of the South
Get warranty terms and any promised remediation in writing (email or text) rather than relying on a verbal promise from a salesperson or technician — several of the complaints found in this research center on disputes over what the warranty was said to cover.
If a coated surface is unexpectedly slippery when wet, document it (photos/video, date, and any fall or near-fall) and raise it with the company in writing immediately; more than one complaint in this research describes a slip-resistance claim that a customer says did not hold up in practice.
If the company is unresponsive, both the BBB profile and ComplaintsBoard listing accept new complaints and are publicly visible to other prospective customers.
Frequently Asked Questions
Is Concrete Coatings of the South a legitimate company?
It is an operating, BBB-accredited business (A+ rating since 2020) with a large majority of positive reviews and very few closed BBB complaints. It also has a small number of specific, documented complaints on BBB and ComplaintsBoard about slippery coated surfaces and warranty/follow-up disputes after installation — allegations, not adjudicated findings. No lawsuits or regulatory actions were found. See the "Is Concrete Coatings of the South Legitimate?" section above for sourced details.
What phone number should I use to contact Concrete Coatings of the South?
This research found more than one phone number associated with the business across different listings. Use the number currently published on the company's own website, concretecoatingsofthesouth.com, rather than an older directory or BBB listing, since those did not match the site's current number at the time of this research (2026-08-21).
Has Concrete Coatings of the South been sued or faced regulatory action?
This research did not find any lawsuits, consent orders, or regulatory enforcement actions against the company. This means none were located in the sources checked as of 2026-08-24 — it does not rule out matters this research could not access, including the Georgia Secretary of State's own contractor-license and business-entity lookups, which blocked automated access during this research. Separately, Georgia's own Secretary of State site confirms concrete-coating work falls under the "Painting and Special Coatings" specialty-contractor exemption from the state's general contractor license (O.C.G.A. Sec. 43-41-17).