CMTC (Canadian Model & Talent Convention) Reviews, Complaints & Contacts

Contacts

EmailAddress

Customer service & general contact

• General inquiries[email protected]

Account & login

• Contestant Hub (password required)cmtc.ca/contestant-hub ↗

Official website

• Official sitecmtc.ca ↗

Other contacts

• Office(613) 967-5972 2 complaints mention this number
• Contestant Reviews published by CMTCcmtc.ca/contestant-reviews ↗

Fax & written correspondence

• Listed by BBBFax(613) 967-1544

Locations

• Headquarters291 Front Street, Belleville, ON K8N 2Z6, Canada

Is CMTC (Canadian Model & Talent Convention) Legitimate?

BBB and ComplaintsBoard figures

Legal name

Canadian Model and Talent Convention Inc.

Founded

1993

Business type

Modeling & Talent Convention (Event Organizer)

Website

cmtc.caSource: CMTC official homepage, checked Oct 27, 2026

Headquarters

Belleville, ONSource: BBB Business Profile, checked Oct 27, 2026

Independent Sources

Complaint Themes

Themes, not a count of complaints.

Reviews & Complaints on USAComplaints

1 complaint linked to the CMTC (Canadian Model & Talent Convention) profile is published on this site (2011). It is not from 2023-2026.

• High pressure sales tactics and no way to cancel convention registrationPublished May 12, 2011 · Historical consumer allegation

Before You Register: What to Check

• Budget for the full cost before you say yes. CMTC's Terms of Service set a $195 + HST down payment that is non-refundable and non-transferable. Each contestant must enter at least three competitions, which are not in the base fee: $75 + HST each before the assigned deadline and $95 + HST each after the balance deadline. A late balance costs an extra $100 plus tax, a late payment-plan installment $25 plus tax, and CMTC may charge an unpaid balance to the card on file. Food and hotel rooms are not included.
• Assume you cannot get your money back. The Terms say "ALL PAYMENTS AND FEES ARE NON-REFUNDABLE regardless of the registrant's ability to attend CMTC" and that registration cancellations will not be accepted. If CMTC reschedules the event for reasons outside its control, such as a pandemic, fees are not refunded and may be credited to the rescheduled convention at CMTC's discretion.
• Know the transfer route. If something outside your control stops you from attending, the only option in the Terms is a credit toward the next convention, granted at CMTC's sole discretion. You must first pay in full by the balance deadline, then submit the Request to Transfer Form with your reasons; the date you submit it decides what share of your fees carries over.
• Check the agencies yourself. A December 2011 ComplaintsBoard complaint alleged that agencies attending CMTC were not among the agencies recognized by ACTRA, the Canadian performers' union; CMTC says more than 70 agents, managers, producers and casting directors attend. ACTRA Toronto publishes an online Agents Directory, so you can look up any agency that offers you a callback. CMTC's own Terms state that its competitions and workshops will not secure employment or representation by an agent.
• Test any deadline before paying. A 2011 complainant alleged being told that spots were limited and that a decision was needed within days, while new registrations were still taken up to the convention itself. Ask for the real deadline in writing.
• Get every agreement in writing and keep your receipts. The Terms make the registrant responsible for keeping copies of all payment receipts and CMTC agreements. Contestants aged 18 or older must deal with CMTC directly, not through a parent.
• If a dispute is not resolved. Write to CMTC first at [email protected] or call (613) 967-5972. If that fails, Ontario residents can file a complaint with Consumer Protection Ontario at [email protected] or (800) 889-9768; the ministry may not be able to help with events more than two years old. If you paid by credit card, ask your card issuer about a chargeback as soon as possible, since card networks set time limits.
  U.S. cardholders disputing a billing error must also write to the issuer within 60 days of the statement date under the Fair Credit Billing Act. CMTC's Terms say Ontario law governs and Ontario courts have exclusive jurisdiction; Ontario Small Claims Court hears money claims of up to $50,000. For a written demand, BBB lists CMTC's address as 291 Front Street, Belleville, ON K8N 2Z6. Misleading sales claims can be reported to the Competition Bureau Canada, and you can also file with the BBB serving Belleville.

What Is CMTC?

CMTC (Canadian Model and Talent Convention Inc.) is a Belleville, Ontario company that has run a yearly modeling, acting, singing and dancing convention in Toronto since 1993. Marking 34 years, CMTC has scheduled its next convention for April 28 to May 2, 2027 at the Toronto Airport Marriott Hotel. CMTC's Terms of Service still name the Sheraton Parkway Toronto North as the hotel for booking rooms, so confirm the venue with CMTC before you reserve. BBB lists Audra Anderson as the company's President.

Entry starts with a free audition and information seminar; only those invited may register. Contestants pay a down payment and then the balance by an assigned deadline, enter at least three paid competitions, and attend seminars and workshops during the five-day convention, which has competitions over four days and also includes an awards ceremony and callback interviews with agencies. CMTC says more than 70 agents, managers, producers and casting directors from Canadian and international markets attend. The minimum age to compete is four, with no upper limit. CMTC's FAQ states plainly that it does not guarantee a contestant will be signed by an agent, get work or become a star.

Note on the acronym: "CMTC" is also the acronym of California Manufacturing Technology Consulting, a California nonprofit set up in 1992 to advise small and mid-size manufacturers. The two organizations are unrelated; this profile covers only the Canadian talent convention.

Frequently Asked Questions