Independent profile — not affiliated with Charlotte County Resurfacing
Charlotte County Resurfacing
Charlotte County Resurfacing is the trade name used by Charlotte County Painting & Resurfacing, Inc., a Port Charlotte, Florida decorative-concrete and painting contractor active since 2005 as a corporation (the owner says the business itself operated since 2001-2003). It holds an A+ Better Business Bureau letter grade but is not BBB accredited, and BBB records show 10 complaints in the last 3 years and a 2.6-out-of-5 average from 5 customer reviews, concentrated in two recurring patterns: warranty disputes over cracking or peeling surfaces, and repeatedly pushed-back start dates after a deposit was paid.
Complaint Themes
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Contacts
- Main line: 9416281423
- Official site: https://charlottecountyresurfacing.com/
Locations
| Type | Address |
|---|---|
| Headquarters | 1188 Enterprise Dr, Unit 1 Port Charlotte FL 33953 |
Overview
Charlotte County Resurfacing is the trade name most people search for; the entity behind it is Charlotte County Painting & Resurfacing, Inc., a Florida corporation (document #P05000059459) registered on April 18, 2005 with Kevin Brightman as president and registered agent. The company's own materials describe the business itself as operating since 2001-2003, before it was incorporated - a gap worth knowing about but not unusual for a small contractor that formalized later.
Based in Port Charlotte, FL at 1188 Enterprise Dr, Unit 1 (showroom by appointment), the company does decorative concrete overlays, pool-deck and driveway resurfacing, epoxy flooring/countertops, paver installation, and residential/commercial painting across Charlotte, Lee, and Sarasota counties.
Is Charlotte County Resurfacing Legitimate?
The corporate entity is real and active: Florida's Sunbiz registry shows an active corporation filed in 2005, with a principal address, phone number, and named president (Kevin Brightman) that all match what the company's own site and its BBB profile list - no identity conflict found.
The company's site states a local license number, #AAAOO10686, for painting/resurfacing work. USAComplaints could not independently confirm that number against Charlotte County's public Certificate-of-Competency search this session - the county's lookup tool (an Accela-based portal) requires an interactive form submission that automated/live-browsing access in this session was blocked from reaching, so this is recorded as unverified rather than confirmed. Separately, a 2025 Florida law (SB 1142) narrowed which trades local governments may still require a specialty license for, painting among them - it's unclear from public sources whether that change affects this specific license.
Where there is a documented pattern is in outside complaint history: BBB records show 10 complaints against the company in the last 3 years (8 with full narratives reviewed for this profile) and a 2.6-out-of-5 average across 5 posted customer reviews - notably lower than the ratings shown on some other review aggregators (Google/Birdeye listings put it in the low-to-mid 4-star range), which USAComplaints did not independently verify this session and is not citing as a sourced number here. The BBB complaints cluster into two repeating patterns: disputes over cracking or peeling surfaces where the company denies warranty coverage, and start dates that were pushed back multiple times after a deposit was collected. In every complaint USAComplaints reviewed, the company posted a response - it does engage with the BBB process rather than ignoring it, even where the underlying dispute went unresolved.
Public court dockets corroborate that this dispute pattern has reached litigation. The Twentieth Judicial Circuit of Florida's own docket system shows at least two small-claims lawsuits filed against the company in 2025: Nalducci v. Charlotte County Painting and Resurfacing (Case No. 25920SP), with a docket sounding on October 8, 2025, a plaintiff motion for summary judgment and attorney fees, and a small-claim trial held December 9, 2025 (no judgment or verdict entry was located in this search, so the outcome is not stated here); and Ryan v. Charlotte County Painting and Resurfacing, filed May 2, 2025 per court-record indexing (further docket detail was not accessible this session). An older small-claims matter, Cortier v. Charlotte County Painting & Resurfacing Inc. (Case No. 15-746SP, circa 2015), shows this is not the company's first time in small-claims court, though it predates the current complaint pattern by roughly a decade. USAComplaints could not confirm whether either 2025 case corresponds to the specific March 2025 BBB complainant referenced above.
What Customers Are Complaining About
Of the 8 detailed BBB complaints (of 10 filed in the last 3 years) reviewed for this profile:
- Cracking/peeling and warranty denial - 5 of 8 complaints (Jul 2026, Aug 2025, Jun 2025, Mar 2025, Jan 2024) describe surfaces cracking or paint peeling after the job, with the company denying warranty coverage by citing contract terms, weather, or the customer's own choices.
- Delayed or repeatedly rescheduled start dates after a deposit - one complaint (Apr 2024) alleges six changed start dates over 9 months on a deposit the company treated as non-refundable; a January 2026 complaint alleges missed agreed repair dates.
- Communication breakdown once a dispute starts - a recurring pattern across nearly all 8 complaints is the customer alleging calls/texts went unanswered after they raised an issue.
One March 2025 complainant's own account states the dispute was escalated to small claims court; USAComplaints could not confirm whether that specific complaint matches either of two 2025 small-claims lawsuits found in the Twentieth Judicial Circuit of Florida's own public docket naming this company as defendant (see the Legitimacy section below for case details), but those dockets independently confirm that small-claims litigation against the company is real, not merely alleged.
Before You Hire
If you're considering this company (or any pool-deck/driveway resurfacing contractor), the BBB complaint pattern above suggests a few concrete precautions:
- Get the start date, and what happens if it slips, in writing in the contract - not a verbal "late [month]" estimate.
- Ask exactly what the workmanship/crack warranty covers and what voids it, in writing, before signing.
- Avoid paying a large deposit up front if you can negotiate a smaller deposit tied to milestones instead.
- Verify any local contractor license directly with Charlotte County's Community Development licensing office rather than relying only on a number printed on a company's own website.
- If a dispute stalls, Florida's small-claims court (for amounts up to $8,000) is a documented path at least one complainant used.
Court & Public Records
| Case | Authority | Dates | Type | Outcome | Source |
|---|---|---|---|---|---|
| Nalducci v. Charlotte County Painting and Resurfacing Docket 25920SP | Twentieth Judicial Circuit Court of Florida (Charlotte County), Small Claims Division | — | Filed | Filed — no final outcome recorded Small-claims suit; docket shows a Small Claim Docket Sounding (2025-10-08), a plaintiff motion for summary judgment and attorney fees, and a Small Claim Trial (2025-12-09). No judgment or verdict entry was located in this search, so the outcome is not confirmed. | Source |
Frequently Asked Questions
Is Charlotte County Resurfacing a real, licensed business?
Yes as a corporate entity: Florida's Sunbiz registry shows Charlotte County Painting & Resurfacing, Inc. as an active corporation since 2005, with the same address, phone number, and president (Kevin Brightman) shown on the company's own site and its BBB profile. The license number the company lists on its site (#AAAOO10686) was not independently confirmed against Charlotte County's public licensing search this session - that lookup requires an interactive portal that automated access could not reach, so treat that specific number as company-stated rather than independently verified.
Why do some customers say their project start date kept getting pushed back after they paid a deposit?
BBB complaint records include at least one case alleging six separate rescheduled start dates over 9 months following a deposit the company treated as non-refundable, and another alleging missed agreed repair dates. The company's responses in these cases cite weather and scheduling as the cause. This is a documented recurring complaint pattern, not something USAComplaints is asserting happens on every job.
What do customers say about cracking or peeling after the resurfacing work is done?
Five of the eight detailed BBB complaints reviewed for this profile describe surfaces cracking or paint peeling within months of the job, with the company denying warranty coverage in each case - citing contract language, weather conditions at time of application, or a customer's own material/color choices. Whether a specific warranty denial was justified is a dispute between each customer and the company that USAComplaints has not adjudicated; this FAQ only reports that the pattern of complaints exists.