Independent profile — not affiliated with AnyVan
AnyVan
AnyVan (legal name AnyVan Limited) is a UK-based online marketplace for removals, man-and-van moves, and large-item delivery, connecting customers with independent transport providers who bid on jobs. The company was incorporated in England on March 4, 2009 (Companies House number 06837274) and is headquartered in Hammersmith, London.
AnyVan holds an "Excellent" 4.5-out-of-5 rating on Trustpilot from over 202,000 reviews as of August 2026, with most of the negative feedback centered on quote-to-final-price clarity and inconsistent customer-service responsiveness rather than non-delivery or fraud.
Contrary to an earlier version of this profile, AnyVan does now operate in the United States: its live site at anyvan.com/us offers nationwide car, truck, and motorcycle shipping plus furniture delivery, publishes a US phone number and a dedicated US email ([email protected]) with Monday-Friday 8am-8pm ET hours, and has built out state-by-state landing pages for nearly all 50 states. This US-facing operation is run under a separate but affiliated UK company, AnyVan Shipping Ltd (Companies House number 16372690, incorporated April 8, 2025), majority-owned by the same parent, Anyvan Holdings Limited, as AnyVan Limited. No US Better Business Bureau profile exists for either entity as of August 2026.
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Contacts
- Phone: 020 3872 3050
- Email: [email protected]
- Website: https://www.anyvan.com
Locations
| Type | Address |
|---|---|
| Headquarters | 5th Floor, The Triangle London W6 0LG |
About AnyVan
AnyVan Limited is a technology-enabled moving and delivery marketplace headquartered at 5th Floor, The Triangle, 5-17 Hammersmith Grove, London W6 0LG, United Kingdom. The company was incorporated on 4 March 2009 (Companies House number 06837274) and remains listed as an active private limited company under SIC code 49420 (removal services).
The business model is a reverse marketplace: a customer posts a moving or delivery job, and independent transport providers bid to carry it, typically on routes they are already running. AnyVan's own About Us page states it helped "over 300,000 customers move items for less" last year specifically -- an annual figure, not a lifetime total. Its lifetime/cumulative marketing figures vary by page: "over 2.5 million customers" on its UK homepage and "over 5 million people" on its US partner page. Readers should treat these as unaudited company claims rather than a single fixed count.
AnyVan currently operates across the United Kingdom, Germany, France, Spain, Italy, and Ireland. It also now operates in the United States: the live site anyvan.com/us offers nationwide car, truck, and motorcycle shipping plus furniture delivery and home removals (the latter marked "coming soon" for full rollout), publishes a US phone number and the email [email protected] with Monday-Friday 8am-8pm ET support hours, and has built dedicated landing pages for car shipping in nearly every US state. This US-facing business is operated under AnyVan Shipping Ltd (Companies House number 16372690, incorporated 8 April 2025) -- a separate but affiliated UK company, majority-owned by the same parent as AnyVan Limited, registered under SIC code 62090 (IT services) rather than removal services. No court records, FMCSA broker-authority filing, or other US regulatory registration for AnyVan Shipping Ltd's auto-transport-brokering activity could be independently confirmed as of August 2026.
AnyVan is privately held. Companies House's persons-with-significant-control register lists Anyvan Holdings Limited (company number 09318820, same registered address) as holding 75% or more of the shares of both AnyVan Limited and AnyVan Shipping Ltd, alongside founder Angus Elphinstone as an individual with significant influence or control over AnyVan Limited.
Is AnyVan Legitimate?
AnyVan Limited's registration is independently confirmed on the UK's Companies House register: active status, incorporated 4 March 2009, registered office 5th Floor, The Triangle, 5-17 Hammersmith Grove, London W6 0LG - matching the address the company itself publishes in its terms and conditions. The affiliated entity operating its US-facing site, AnyVan Shipping Ltd (company number 16372690), is likewise confirmed active on Companies House, incorporated 8 April 2025 at the same registered address, majority-owned by the same parent, Anyvan Holdings Limited.
A search of the Better Business Bureau's directory for "AnyVan" returned no matching business profile as of August 2026, despite the company now actively soliciting US customers for car, truck, and motorcycle shipping through anyvan.com/us. No Competition and Markets Authority (CMA) enforcement action or UK Trading Standards case against AnyVan Limited was found in a search of public sources as of August 2026, and no FMCSA broker-authority record for AnyVan Shipping Ltd's US auto-transport brokering could be independently confirmed.
One digital-presence caution worth flagging: an iOS App Store listing named "BookAnyVan" is published by a developer called Book Any Van LTD - a different legal name from both AnyVan Limited and AnyVan Shipping Ltd, with no stated connection to anyvan.com found anywhere in that listing. Readers should not assume this app is operated by AnyVan without independently confirming it.
Contacting AnyVan Safely
AnyVan's own current contact channels are phone 020 3872 3050, email [email protected], and the official site anyvan.com. These match the contact details AnyVan publishes on its own claimed Trustpilot business profile (claimed since May 2014).
On Trustpilot, AnyVan states it replies to roughly 95% of negative reviews, typically within a week. The platform's star breakdown as of August 2026 was 87% five-star and 6% one-star, with the one-star share concentrated on pricing and customer-service complaints rather than reports of non-performance.
Before paying a deposit, confirm any booking is quoted through anyvan.com (or anyvan.com/us for US vehicle shipping) directly rather than a third-party app or lookalike site, and keep a record of the quoted price versus any later balance requested - AnyVan's own terms route the outstanding balance on private-customer bookings directly to the individual moving supplier, not through AnyVan itself. The phone number displayed on anyvan.com/us appears to use call-tracking number rotation (different numbers were seen on different visits), so verify any number by navigating to anyvan.com/us directly rather than trusting a number from an email, ad, or search result.
Company Relationships
- Owned by: Anyvan Holdings Limited
- Affiliated with: AnyVan Shipping Ltd
Frequently Asked Questions
Is AnyVan a legitimate company?
Yes - AnyVan Limited is an active UK private limited company (Companies House number 06837274), incorporated 4 March 2009, with a registered office in Hammersmith, London that matches the address in its own published terms and conditions. It holds an Excellent 4.5-out-of-5 rating from over 202,000 Trustpilot reviews as of August 2026. Its newer, affiliated US-facing entity, AnyVan Shipping Ltd (company number 16372690, incorporated April 2025), is likewise active and confirmed on Companies House. No US Better Business Bureau profile or public UK regulatory enforcement action against either company was found as of the same date.
Does AnyVan operate in the United States?
Yes - as of August 2026, AnyVan operates a live US-facing service at anyvan.com/us, offering nationwide car, truck, and motorcycle shipping plus furniture delivery and home removals (the latter marked "coming soon"). The site publishes a US phone number, a dedicated email ([email protected]), Monday-Friday 8am-8pm ET support hours, and dedicated landing pages for car shipping in nearly every US state. This US operation is run by AnyVan Shipping Ltd (Companies House number 16372690, incorporated 8 April 2025), a UK company majority-owned by the same parent as AnyVan Limited, not by AnyVan Limited itself. No US Better Business Bureau profile or FMCSA broker-authority record for this entity was found as of August 2026.
Does AnyVan have a BBB (Better Business Bureau) profile?
A search of the BBB's business directory for "AnyVan" returned no matching profile as of August 2026 - for either AnyVan Limited or the affiliated AnyVan Shipping Ltd, which now actively markets car, truck, and motorcycle shipping to US customers via anyvan.com/us. The absence of a BBB profile is not on its own evidence of wrongdoing, but it means US consumers cannot cross-check this company's US operations against BBB complaint history the way they could for a BBB-listed competitor.
What is AnyVan's official contact information?
UK: phone 020 3872 3050, email [email protected], website anyvan.com. US: email [email protected], support hours Monday-Friday 8am-8pm ET, website anyvan.com/us (a phone number is displayed on-site but appears to rotate via call-tracking, so confirm it by visiting anyvan.com/us directly). The UK contact details are published in AnyVan Limited's own terms and conditions and echoed on its claimed Trustpilot business profile.