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Andrew The Home Buyer Reviews, Complaints & Contacts

Andrew The Home Buyer is a cash home buyer based in Chandler, Arizona. Its Terms name the operator as Andrew The Home Buyer, LLC. The company says it buys houses directly from owners as-is, with no seller fees or commissions, closings in as little as 7 days and up to 30 days of rent-free stay after the sale. BBB, where the company has been accredited since December 2020, rates it B+. Sellers should confirm the price, the closing date, any inspection or cancellation rights and any rent-free stay in the signed purchase agreement. No published complaint reports are currently linked to this profile.

REVIEWS & COMPLAINTS0none submitted to USAComplaints yet · see external reviews
WEBSITEandrewthehomebuyer.com
HEADQUARTERSChandler, AZ
PROFILE CHECKED2026-11-02
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Locations

  • Headquarters698 N Iowa St Chandler AZ 85225
EDITORIAL

Is Andrew The Home Buyer Legitimate?

BBB

Legal name
Andrew The Home Buyer, LLC
Business type
Cash home buyer that purchases residential property directly from owners, as-is
Website
andrewthehomebuyer.comSource: Andrew The Home Buyer official website, checked 2026-11-02
Headquarters
Chandler, AZSource: Andrew The Home Buyer Contact page, checked 2026-11-02

The website Terms name Andrew The Home Buyer, LLC as the operator. The company buys houses for its own account and says it does not act as a real estate agent for sellers, so it negotiates for itself, not for you. BBB has accredited the business since December 23, 2020.

EXTERNAL SOURCE

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

BBBcomplaints in the last 3 years
35 reviews · 6 complaints · BBB business grade B+ · average customer rating 4.77 / 5
EDITORIAL

Complaints and reviews

No published complaint reports are currently linked to this profile.

BBB. Andrew The Home Buyer has been BBB Accredited since December 23, 2020. BBB rates the business B+. It shows 6 complaints in the last 3 years, 3 of them in the last 12 months, and 35 customer reviews. The company's home page says "A Rating on BBB"; the rating BBB itself displays is B+.

ComplaintsBoard. One seller alleges, in a complaint posted on ComplaintsBoard on March 12, 2026, that after signing a purchase contract the company postponed closing about four days before the closing date so a contractor could inspect the house, and on closing day offered $30,000 less than the contract price, citing a higher repair bid based on photos. The seller says they cancelled the sale and lost the deposit on the home they were buying. ComplaintsBoard shows no response from the company.

Company-published testimonials. The company's reviews page and home page show customer testimonials that the company selects and publishes. They are marketing content, not an independent rating.

Had an experience with Andrew The Home Buyer? Tell other people what happened.

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EDITORIAL

Selling to Andrew The Home Buyer: what to check before you sign

What the company offers. Andrew The Home Buyer says it is "a real estate investment company that works directly with homeowners" and that it purchases homes itself: "We purchase homes ourselves and are not acting as a real estate agent or representing sellers" (About page).

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Its home page says it buys as-is, charges the seller no fees or commissions, and can "close in as little as 7 days or you can stay in your home rent free for up to 30 days." The home page also says "WE WILL BEAT ANY CASH OFFER"; that is a marketing claim, and the website Terms contain no such promise.

Read the contract, not the web page. The rent-free stay, the closing date and any price adjustment after an inspection apply only if they are written into the purchase agreement you sign.

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Before signing, check: (1) whether the buyer is Andrew The Home Buyer, LLC itself or may assign the contract to another party; (2) every condition that lets the buyer renegotiate or cancel, such as an inspection or repair-estimate period; (3) the earnest money amount and who keeps it if the deal fails; (4) whether closing costs, liens, back taxes or other debts will be subtracted from the price on the first page; (5) the exact length and conditions of any post-closing occupancy (rent-free days, the date you must move out, what happens if you stay longer).

General guidance from ProPublica. ProPublica's guide for homeowners offered cash by investors (May 17, 2023) warns that some contracts give the buyer the option to "assign this agreement prior to closing," that in many wholesale contracts the buyer "reserves the sole right to cancel," that unpaid debts such as liens and back taxes "can be subtracted from the final price," and that investors try to put down as small a deposit as possible. It suggests a title report, which it says costs $50 to $250, to see what may be deducted. This is general guidance, not a statement about this company's contracts.

Compare before you accept. Ask for the offer in writing, get at least one other written offer or a free market analysis from a real estate agent, and consider having a real estate attorney review the agreement before you sign.

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If you cannot afford one, the State Bar of Arizona's public pages at azbar.org list legal aid resources. The company's About page says it evaluates the property and then presents a cash offer; it does not publish a pricing formula.

If something goes wrong. Contact the company first at (602) 529-1000 or [email protected], and put your objection in writing, quoting the clause of the agreement it concerns. If that does not resolve it:

  • Arizona Attorney General. File online at consumer-complaint.azag.gov, or send the complaint form to the Consumer Information and Complaints Unit by fax at (602) 542-4579 or by mail to 2005 N Central Ave, Phoenix, AZ 85004 (phone: Phoenix (602) 542-5763, Tucson (520) 628-6648). If the office takes the complaint, it can try to resolve the dispute informally and forward it to the business with your permission, but it says it does not represent you and cannot act as your attorney. The office's page says a private lawsuit under the Arizona Consumer Fraud Act may be brought within one year from the date the claim arises; contract and other claims can have different deadlines, so ask an attorney promptly, especially if closing is days away.
  • Sellers in other states. For a house in Colorado, Florida, Utah, South Carolina or Nevada, file with that state's attorney general or consumer protection office.
  • BBB. Andrew The Home Buyer is BBB Accredited, and a complaint can be filed through its BBB profile.
  • FTC. Deceptive advertising or sales practices can be reported at ReportFraud.ftc.gov.

Texts and calls. The Terms say consent to receive text messages "is not a condition of purchase or sale," and you can reply STOP or write to [email protected] to opt out.

EDITORIAL

Who Andrew The Home Buyer is

Operator. The company's Terms and Conditions (last revised August 12, 2025) name the operator as Andrew The Home Buyer, LLC, at 698 N. Iowa St, Chandler, AZ 85225. The website andrewthehomebuyer.com presents the business as a cash home buyer in the Phoenix area.

Business. The About page describes a real estate investment company that buys homes directly from homeowners, as-is, and says it has done so "for nearly 20 years"; the home page says "over 15 years" and lists Arizona, Colorado, Florida, Utah, South Carolina and Nevada as the states where it buys. These are the company's own statements. BBB's file for the business entity lists a business start date of March 2, 2020 and incorporation on June 10, 2020; those dates describe the entity BBB has on file, not necessarily the owner's earlier home-buying activity. BBB also lists a second location in Mesa, Arizona. The site has city pages for Denver, Orlando, Tampa, Charleston and Salt Lake City.

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Website terms. The "Dispute Resolution" section of the Terms says disputes arising out of the Terms or use of the Platform are settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes, held in Phoenix, Arizona unless both sides agree otherwise. Each side waives a jury trial and the right to take part in a class action. Arizona law applies. Claims for injunctive relief over intellectual property go to a state court in Maricopa County or the U.S. District Court for the District of Arizona. The Terms also say the company's home buying offerings are governed by separate "Home Buying Disclaimers," which prevail over the Terms if the two conflict. In a sale, the purchase agreement you sign is the document that sets your rights.

EDITORIAL

Frequently Asked Questions

Who is behind Andrew The Home Buyer?

Its Terms and Conditions name Andrew The Home Buyer, LLC, with an address at 698 N. Iowa St, Chandler, AZ 85225. The company says it buys homes itself and is not a real estate agent representing sellers.

What is the Andrew The Home Buyer phone number?

The website header and Contact page show (602) 529-1000 and the email [email protected]. The contact block at the end of the Terms and Conditions lists (602) 790-2588 and [email protected] for questions about the Terms and privacy.

Can I stay in my house after selling to Andrew The Home Buyer?

The home page says sellers can "stay in your home rent free for up to 30 days." Treat this as an offer to confirm in the signed purchase agreement: check the number of days, the move-out date and what happens if you stay longer.

Does Andrew The Home Buyer charge fees or beat other offers?

The home page says sellers pay "ZERO Fees or Commissions" and "No Closing Costs," and it also says "WE WILL BEAT ANY CASH OFFER." These are marketing statements. The purchase agreement and the closing statement show what is actually deducted, for example a mortgage payoff, liens or back taxes, and the net amount you receive.

What if a cash buyer lowers its offer before closing?

Check the inspection, repair or due-diligence clause of your agreement before signing: it shows whether the buyer may renegotiate or cancel and what happens to any deposit. ProPublica notes that in many wholesale contracts the buyer "reserves the sole right to cancel." If a price cut conflicts with the written agreement, put your objection in writing to the company and consider an attorney.

How do I file a complaint about Andrew The Home Buyer?

Write to the company at [email protected] or call (602) 529-1000, and keep a copy of everything. You can then file with the Arizona Attorney General's Office online at consumer-complaint.azag.gov or by mailing, emailing or faxing its complaint form (Consumer Information and Complaints Unit, Phoenix (602) 542-5763). Complaints can also go to BBB, where the company is accredited, and to the FTC at ReportFraud.ftc.gov; sellers outside Arizona can contact their own state attorney general. The website Terms send disputes about the website to AAA arbitration in Phoenix; your purchase agreement may set its own dispute terms.

How do I stop texts from Andrew The Home Buyer?

The Terms say consent to receive text messages "is not a condition of purchase or sale" and that you can reply STOP to a text or write to [email protected] to opt out.

Sources (9)

Andrew The Home Buyer (own site)

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