AIApply

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

Contacts

• Official website: https://aiapply.co/
• Customer support: [email protected]

Locations

Charged by AIApply, or thinking about signing up? What to check

AIApply is operated by AIApply Ltd, a company registered in England and Wales (UK Companies House no. 15200716), based in Leicester, UK. Its Terms of Service (Section 28) state: "English law governs. The courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer rights that may allow proceedings in your local courts." A separate clause (Section 22) states that for U.S. residents, disputes "shall be resolved through binding arbitration on an individual basis."

AIApply's core paid product is a Premium subscription, billed monthly or annually, that unlocks the résumé builder, cover-letter generator, interview practice, job board access and other tools. A separate, optional Auto-Apply product is what lets AIApply submit job applications automatically, and AIApply's own site and Help Center describe it two different ways. AIApply's marketing page (aiapply.co/auto-apply) says "each credit is one job application," that credits "never expire," and that the AI "creates a tailored resume and cover letter for each role" for every application. AIApply's Help Center (support.aiapply.co, checked September 29, 2026) instead describes Auto-Apply as three subscription plans — "$49 / month — 100 applications," "$99 / month — 250 applications," and "$199 / quarter — 750 applications" — plus a separate price list for buying more (up to "$499" for "2,000" applications), and lists "Tailored Resume" and "Tailored Cover Letter" as "optional add-ons" at "$12/month" each, used only "when enabled." On expiry, the Help Center states credits "roll over... from one billing cycle to the next as long as your subscription is active," but "if you cancel, unused credits are lost at the end of your billing period," and "reactivating later means starting fresh with the credits included in your new plan" — narrower than the marketing page's unqualified "never expire." This page reports both company sources rather than picking one.

• Read the Terms of Service before you subscribe. Section 10 states subscriptions "renew automatically at the then-current rate unless cancelled at least 24 hours prior to the end of your subscription term." AIApply's Help Center adds that if you hold more than one subscription (for example Premium and Auto-Apply), "each one must be cancelled individually."
• Refunds are the exception, not the rule — and there is more than one exception. AIApply's Terms of Service (Section 10) require that "you must contact our support team and allow us a reasonable opportunity to resolve the issue before a refund is considered." Beyond that support-first step, the Terms list a technical-issue basis ("refunds may be granted if you report a reproducible and verified technical issue that materially prevents access to or proper use of the service"), an accidental-purchase basis ("refunds may be granted if you report an accidental purchase within 30 minutes of the initial charge and there has been no meaningful usage of the service"), and a narrower path for renewals ("refunds for renewed subscriptions are generally not available, except where required by law or in cases of eligible technical issues"). Separately, Section 25 ("Changes to the Services") states that if AIApply "materially reduce[s] core functionality of a Paid Service," it will "give 30 days' notice and offer a pro-rata refund of prepaid fees if you cancel before the change takes effect." "Auto-Apply is a non-refundable product... refunds are not available after applications have been submitted." AIApply's Help Center adds that refunds are also not granted for "dissatisfaction with results" or for "plan confusion" (buying the wrong product), and that outside the stated bases AIApply may, at its discretion, offer "goodwill gestures (such as additional credits)" that are "discretionary and not guaranteed" — it does not describe refund requests as routinely resulting in a prorated refund or credit.
• Contact support first. Its listed contact address is [email protected].
• No job-outcome guarantee. AIApply's Terms state: "We do not guarantee interviews, offers, outcomes or timelines," and that AIApply is "software tooling, not an 'employment agency.'"
• Know what happens to your data. AIApply's privacy policy says Interview Buddy audio "is captured on-device and streamed to an STT provider solely to create a text transcript" (for example Deepgram or others), and that "we do not retain raw audio after transcription." The resulting text may be sent to LLM providers such as OpenAI or Groq or others, and the company states it instructs them not to use prompts or outputs to train their models; it also says it does not sell or rent personal data. Auto-Apply mailbox data is described as retained "for 3 months after your last Paid Service ends or, if later, 3 months after your last successful payment for a Paid Service," and is then permanently deleted.
• A separate agreement may apply to Auto-Apply. AIApply's Terms of Service describe Auto-Apply as "governed by the AutoApply User Agreement," a Service-Specific Terms document that is said to "prevail over these General Terms if there is any conflict." This page did not find that document published at a separate URL as of September 29, 2026; only the reference within the main Terms of Service was verified.
• Keep records of your signup screen, plan selected, and any support email exchange, especially around trial-to-paid conversion and cancellation timing.
• If a dispute isn't resolved, AIApply's Terms (Section 28) state: "English law governs. The courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer rights that may allow proceedings in your local courts." A separate clause (Section 22) requires that, for U.S. residents, disputes "shall be resolved through binding arbitration on an individual basis." UK/EEA users can also raise data-related concerns with the UK Information Commissioner's Office.

Stop unwanted applications now. AIApply's Help Center distinguishes two separate actions. Pausing your queue "stops Auto Apply from submitting new applications, while keeping your subscription active" — resumable "at any time" from the dashboard. Cancelling your subscription "stops future billing," but the Help Center states plainly: "cancelling does not pause the queue on its own. If you want to stop applications immediately without waiting for the billing period to end, pause your queue in addition to cancelling." Auto-Apply runs in one of three modes — Auto, Hybrid, or Review — and in Hybrid mode "jobs with a Strong Match are submitted automatically, while lower-scoring jobs are sent to you for review"; users also set their own daily volume, described by the Help Center as "anywhere from 10 to 100 applications per day."

If you were charged unexpectedly, here is what to check first:

• Cancel from your account settings at least 24 hours before your subscription term ends, and pause the Auto-Apply queue separately if you need applications to stop immediately (AIApply's Terms, Section 10; AIApply's Help Center).
• Contact AIApply's support team first and allow it a reasonable opportunity to resolve the issue before a refund is considered.
• The refund bases the Terms describe are a verified technical issue, an accidental purchase reported within 30 minutes with no meaningful use, and a pro-rata refund tied to a material reduction in a paid service's functionality; Auto-Apply itself is non-refundable once applications are submitted.
• Before disputing a charge with your card issuer, note that for U.S. credit cards the CFPB says a written billing-error notice generally must be sent within 60 days after the charge appeared on your statement; do not describe an authorized subscription renewal as fraud. See consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-bill-en-61.
• UK users can raise personal-data concerns with the UK Information Commissioner's Office (ico.org.uk/make-a-complaint) or contact Citizens Advice for general consumer help (citizensadvice.org.uk).
• U.S. users can report suspected fraud to the FTC at reportfraud.ftc.gov or to their state attorney general (usa.gov/state-attorney-general).

Company background

AIApply Ltd was incorporated in England and Wales on October 10, 2023 (Companies House no. 15200716), as a private limited company with SIC code 62090, "Other information technology service activities." Its registered office is Suite 4, New Humberstone House, 40 Thurmaston Lane, Leicester, LE5 0TE, United Kingdom — the same address given in AIApply's own website footer. Companies House lists two directors, both appointed on the incorporation date: Aidan Loui Nicholas Cramer (British) and Peter Utekal (Slovak).

AIApply's own site describes a five-part product built around AI: a résumé builder, an AI cover-letter generator, AI mock-interview practice, the live "Interview Buddy" interview-assistance feature, and the credit-based Auto-Apply job-application service, plus a large aggregated job board that AIApply's homepage describes as "20M+ Jobs. All in One Place." AIApply also lists business-facing offerings on its site, including a "White Label" product, an "AutoApply API," career coaching, a talent-hiring product, and an affiliate program — claims made on AIApply's own site, not independently verified here. AIApply's homepage displays live counters (for example a running count of "users" and of "applications sent") that change over time and are the company's own displayed figures, not independently audited.

Complaint record: USAComplaints and Trustpilot, reported separately

Two sources were checked for complaints or reviews about AIApply, and this page reports them separately rather than combining them into one figure:

• USAComplaints: 0 complaints submitted about AIApply or AI Apply on this site as of September 29, 2026.
• Trustpilot (aiapply.co profile, checked September 29, 2026): a claimed profile since October 2024, listed under "Automation Company," displaying an overall score of 4.2 out of 5 ("Great") from 1,844 reviews when checked September 29, 2026. Trustpilot's own AI-generated review summary, based on a sample of 1,031 reviews, characterizes the sampled reviews as describing a user-friendly platform that saves time on tailoring resumes and cover letters — Trustpilot's characterization, not this page's. One recent individually-written review (dated September 26, 2026) described a different experience: signing up under what the reviewer understood to be a free trial, being charged for an annual plan, a multi-step support exchange that moved the account to a monthly plan with a partial refund, a later unexpected additional charge, and a refund refusal citing a stated 2-hour refund window. This is one reviewer's account of their own experience, not verified independently here, but it illustrates the kind of billing/cancellation dispute to watch for given AIApply's published auto-renewal and refund terms above.

No BBB or ComplaintsBoard business profile and no court case or regulator action naming AIApply was found in the searches run on September 29, 2026; this is not evidence that none exist.

Is AIApply Legitimate?

Companies House lists AIAPPLY LIMITED, company no. 15200716, as an active private limited company incorporated on 10 October 2023, with a registered office in Leicester, England, and two named directors. Companies House itself notes that it "does not check the accuracy of the information filed." AIApply's website publishes a Terms of Service and Privacy Policy that describe its subscription billing, auto-renewal, cancellation, and refund terms, and state that it does not guarantee job-search outcomes. No BBB or ComplaintsBoard business profile and no court case or regulator action naming AIApply was found in the searches run on September 29, 2026 (CourtListener, FTC cases-and-proceedings, and UK ICO enforcement); this is not evidence that none exist. Trustpilot displayed 4.2 ("Great") from 1,844 reviews when checked September 29, 2026, alongside at least one individual review describing a billing and refund dispute. This page assigns AIApply no rating, score, or "scam" label of its own; readers can weigh the subscription terms and complaint record above for themselves, and should read AIApply's own cancellation and refund terms (quoted above) before subscribing.

Frequently Asked Questions