Independent profile. Not owned, sponsored or endorsed by 800notes.
800notes Reviews, Complaints & Contacts
800notes.com is a free reverse phone number lookup website and forum where users post comments about calls from unknown numbers. Its Terms say the site does not guarantee the accuracy of user content. Its Legal Stuff page says it will try to remove posts with Social Security or bank account numbers or threats of violence, but not posts that someone says are false; it points those disputes to the person who wrote the post and relies on Section 230 of the Communications Decency Act. Two companies sued the site's operator in 2009 and 2010, and no court decided their claims on the merits: one company dismissed its own case with prejudice after a federal judge refused to extend a temporary state-court order against the site (a settlement followed in 2011, terms not public), and the other case was dismissed for lack of personal jurisdiction.
Contacts
- Website800notes.com ↗
Customer service & general contact
- Contact form for suggestions and general questions, not for reporting specific posts800notes.com/contactUs ↗
Other contacts
- Copyright infringement notices only[email protected]
Is 800notes Legitimate?
- Business type
- User-generated reverse phone number lookup website and forum
- Website
- 800notes.comSource: 800notes.com home page, checked 2026-11-02
Registration and ownership. The Terms, Privacy Policy and Legal Stuff pages identify the service only as 800Notes.com and name no company or address. The domain was registered on January 15, 2007, through Wild West Domains, LLC. A July 2010 federal court order in Florida records the operator's sworn statement that 800Notes.com was owned by Octonet LLC, previously named Advent; that is the operator's own account from 2010, and the site names no owner today. The site's home page links to whocallsme.com, which the site calls its sister website.
Service status. The site is online and free to use. Its forum boards show new posts in 2026.
Age rule. The Terms say the service is not directed to children under 13 and that users must be 13 or older.
Reviews elsewhere. The Better Business Bureau has a business profile for 800notes.com with an A rating; the site is not BBB accredited, and BBB lists Whocallsme.com, PhoneOwner.info, Complaintwire.org and Advent LLC as other names for it. 800notes.com also has a Trustpilot review page that the site has not claimed.
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Complaint Themes
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2 historical complaints about 800notes, published between 2016 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on this page.
Complaints about 800notes on this site
2 published complaint reports are linked to this profile. The reports describe two kinds of dispute with the website. In one, a person says a family member's rarely used number was listed with fraud-call reports that could not be true, that a removal request sent through the Contact Us form got no answer, and that the person's replies in the number's thread were held for moderation and then deleted while the reports stayed up. In the other, a visitor says the site works as a forum for venting about unwanted calls rather than a directory of verified callers, and that regular members insult people who disagree. These are the reporters' accounts.
On the site's side, its Legal Stuff page says it is an interactive website whose content is written by users and that, under 47 U.S.C. § 230, it is not treated as the publisher of what users post. That page says it cannot decide which side is telling the truth when a post is alleged to be false, and the Contact Us page asks people not to use the form for specific posts but to use the [ ! ] button on the post instead. The Terms reserve the site's right to delete any content at any time without notifying the poster.
Had an experience with 800notes? Tell other people what happened.
Submit a Complaint800notes comment removal and abuse reports: what the site says to do
If a comment about your phone number is wrong. The site's Legal Stuff page sets out its position: it will "try to remove" a post that contains "a social security number, bank account details, or threats of violence," and asks people to report abusive posts with the [ ! ] button at the bottom right of each post.
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For a post you say is false, it says: "we cannot simply remove information based on your request," and that you "should pursue legal action against the author." It also invites you to answer the post: click Reply under the post and give your side. The Contact Us form is not the route for this; the form page says not to use it "regarding specific posts or to report abusive comments."
Steps that match the site's own rules.
- Open the page for your number and read each comment before replying; a reply is public.
- Use the [ ! ] button on a comment that shows private data (Social Security or bank account numbers) or threats; that is the category the site says it tries to remove.
- For a false statement, post a factual reply. The Terms say users must not post content "known by you to be false, inaccurate or misleading."
- For a claim that a post defames you, the site points to a lawsuit against the anonymous poster and says it will release identifying information only on "a valid subpoena from a North Carolina court or governmental entity."
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It also expects the "Dendrite" procedure, named after a New Jersey appeals court decision: reply under each post with the case number and the court so the author can respond, identify the exact words you say are defamatory, and show the court you have good grounds to sue. IP address records are not kept indefinitely, and the Legal Stuff page asks you to write through the site's feedback form (the Contact Us form) before you obtain a subpoena; this is the one case in which the site sends you to that form about specific posts. Because the site asks for a North Carolina subpoena, ask your attorney whether a subpoena from your own state would first have to be domesticated in North Carolina. This is a legal matter, and this page is not legal advice.
- If reports say your number made calls you never made, fraudulent callers may be faking caller ID to show your number (spoofing). The Federal Communications Commission takes complaints about spoofed and unwanted calls at consumercomplaints.fcc.gov or 1-888-225-5322, and a short reply under the post saying the number is being spoofed gives other readers your side.
- Copyright claims go by email, as an attachment, to the address on the Legal Stuff page, in the form the Digital Millennium Copyright Act requires.
If you are using it to find out who called. The Terms say the content is provided "AS IS" and that 800Notes.com "does not guarantee the accuracy, integrity or quality of any content."
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Treat a comment as one person's report, and do not give personal or account details to an unknown caller. To report a fraudulent call, use the FTC at ReportFraud.ftc.gov; to add your number to the National Do Not Call Registry, use donotcall.gov; to complain about robocalls or spoofed caller ID, use the FCC at consumercomplaints.fcc.gov.
Section 230 and lawsuits against the site
Section 230. The statute the site relies on, 47 U.S.C. § 230(c)(1), reads: "No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider." Section 230(e)(3) adds that "No cause of action may be brought and no liability may be imposed under any State or local law that is inconsistent with this section." Section 230(e) lists exceptions, including federal criminal law and intellectual property law. The practical effect, as the site's Legal Stuff page describes it, is that a person who objects to a user's comment is directed to the user who wrote it, not to the site that hosts it.
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Disputes the site lists. The Legal Stuff page links to the site's own stories titled "Houlihan Smith Sues 800notes for Criticism and Loses," "Vision Media Sues 800notes," "NY Company Threatens 800notes Via UK" and "800notes Receives a Legal Threat from mynutritionstore.com." The two lawsuits are federal court cases against the site's operator; the court records show how they ended.
- Houlihan Smith & Company, U.S. District Court for the Northern District of Illinois, case 1:10-cv-02412. The Chicago investment bank and an affiliate sued over comments criticizing its telemarketing. An Illinois state court first issued a temporary restraining order requiring the comments to be taken down. After the case moved to federal court, the judge declined in May 2010 to keep that order in place, according to Public Citizen, which represented the operator, and the site's own account of the case. On August 6, 2010 the court granted the plaintiffs' own motion to dismiss the case with prejudice under Federal Rule of Civil Procedure 41 and treated the operator's motion to dismiss, which relied on section 230, as moot. The case is closed; Public Citizen also lists a settlement agreement signed in August 2011 after the operator's motion for attorney fees, and its terms are not public.
- Vision Media TV Group, U.S. District Court for the Southern District of Florida, case 9:09-cv-80396. The Florida television production company sued for libel over user comments about it. The company said the comments wrongly portrayed it as a dishonest telemarketing company rather than a television production company. The operator's sworn statement, as summarized by the court, said the comments concerned three phone numbers, were written by the site's users and were both negative and positive. On July 19, 2010 the court dismissed the case against the operator for lack of personal jurisdiction in Florida and denied the section 230 part of the motion as moot, so the court did not decide the section 230 question.
What 800notes.com is and who runs it
What the site is. 800notes.com is a free reverse phone number lookup website where visitors read and write comments about phone numbers. Its About page says it is "an online community where users can identify mystery callers by sharing comments about the calls" and offers "a user-supported directory of unlisted numbers." The home page says the directory is "built by YOU, its users." Besides number pages it has a discussion forum with boards for debt collection calls, telemarketing calls, phishing and fraud calls, a "Wall of shame" board where members link to numbers with fake posts, and a general board, plus news items and articles on unwanted calls. The home page also links to two other sites, whocallsme.com and complaintwire.org.
Who runs it. The site's Terms of Service, Privacy Policy and Legal Stuff pages name no company, owner or street address; they refer only to "800Notes.com." The only ownership statement in public court records dates from 2010 and is set out under Company Information. The domain 800notes.com was registered on January 15, 2007 through the registrar Wild West Domains, LLC, according to the .com registry record, which does not publish the registrant.
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How money and content work. The site is free to use. The Privacy Policy says it may use third-party advertising companies that collect non-personal information to show ads, and the Terms say the site takes "no responsibility for third party advertisements." Posts are public: the Privacy Policy says that "all information supplied will be available to the public" and tells users to avoid posting an email address or phone number inside a message. By posting, users grant 800Notes.com a perpetual, irrevocable license to use their content, and the Terms reserve the site's right to delete any content at any time without notice.
Company Relationships
- Affiliated withWho Calls Me (whocallsme.com)
Frequently Asked Questions
How do I get a comment about my phone number removed from 800notes?
The site says it will try to remove posts that contain private data such as a Social Security number, bank account details or threats of violence, and asks you to report them with the [ ! ] button on the post. It says it will not remove a post only because you say it is false; you can reply under the post or take legal action against the author.
Where do I report an abusive comment on 800notes?
Use the [ ! ] button at the bottom right of the comment. The Contact Us form says it is not for reports about specific posts or abusive comments.
Who owns 800notes.com?
The site's Terms, Privacy Policy and Legal Stuff pages name no company or owner, and the domain's registry record does not publish the registrant. The only ownership statement in public court records is the operator's sworn account, recorded in a July 2010 federal court order in Florida, that 800Notes.com was owned by Octonet LLC, previously named Advent.
Can the site be sued over what users post?
The site's Legal Stuff page says it is protected by 47 U.S.C. § 230(c)(1), under which a provider of an interactive computer service is not treated as the publisher or speaker of information provided by another. In the two lawsuits the site lists, neither court ruled on that defense: one company dismissed its own case with prejudice, and the other case was dismissed because the Florida court lacked personal jurisdiction over the operator. Whether a particular claim is barred depends on its facts; an attorney can advise.
Can I find out who wrote a comment about me?
Not on request. The Legal Stuff page says the site releases identifying information only when required by law and requires "a valid subpoena from a North Carolina court or governmental entity." It expects you to follow the Dendrite procedure: reply under each post with the case number and court so the author can defend, and show a court that you have good grounds to sue. The site says it does not keep IP address information indefinitely and asks you to write through its feedback form, the Contact Us form, before you obtain a subpoena; this is the one exception to the rule that the form is not for specific posts. Because the subpoena must come from North Carolina, ask an attorney whether an out-of-state subpoena has to be domesticated there.
How reliable are the comments on 800notes?
The Terms of Service say the content is provided "AS IS" and that 800Notes.com does not guarantee its accuracy, and that much of the content is the responsibility of the people who posted it. Each comment is one user's account, and callers can fake caller ID, so a number's page may describe calls its owner never made. The forum keeps a "Wall of shame" board where members link to numbers with fake posts.
Where can I report an unwanted or fraudulent call besides 800notes?
Report fraud calls to the Federal Trade Commission at ReportFraud.ftc.gov, and register your number at donotcall.gov, the National Do Not Call Registry run by the FTC. Robocalls and calls with faked caller ID can also be reported to the Federal Communications Commission at consumercomplaints.fcc.gov or 1-888-225-5322.
What can I do if 800notes shows my copyrighted material?
The Legal Stuff page says to email the notice as an attachment to the address it gives for DMCA notices, and that a notice that does not meet the Digital Millennium Copyright Act requirements may not be valid.
Sources (4)
800notes (own site)
- 800Notes About page 800notes.com
- 800notes.com home page 800notes.com
- 800Notes Legal Stuff page 800notes.com
- 800Notes Terms of Service 800notes.com