I wanted to research family members for a family tree project. After providing my credit card info, I couldnt sign it to my account.
I couldnt get the webpage to open. It would say "Not found". I retyped the address several times to no avail.
I was never able to utilize the service I paid for. The website did not provide a phone number, only email customer support... Which was totally useless.
I was able to get their phone number from my bank after they charged my account. The number I have for them is 208-345-4245.
I called for a refund, they said it will take 5 days to post. So now I wait to see what happens.
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