DirecTV
Promised Free Starz, $100 Cash Back and DVD Player
- 01-13-2007
- 21
DirecTv made me offers of a free Starz super pack, 100.00 cash back and a free DVD player. The day after my service was turned on, I got a bill that stated I owed for Starz. I called the company and discovered they had no knowledge of any free offers being made.
I had the service turned off and asked for information on how to return the receivers. They told me I had to wait for a return kit from DirecTv. The company that accepts delivery of receivers for DirecTv, Jabil in Tn., will only accept delivery if it is sent with DirecTv return labels. I have been waiting for a return kit for over a month now. They claim it was sent, but I never got it, and the last representative I talked to said the other reps really did not send a kit out, but she would not lie to me and she would send it out.
Take some free advice: if you choose to deal with this company, get everything in writing. They make you give a credit card number to sign up with them, and they can give you a lot of grief with that information.
Company: DirecTV
Country: USA