Directv
Charged $299 for Genie Upgrade While New Customers Get It Free
- 12-31-2012
- 60
I have been with Directv for 2 years now. When I moved to Wyoming from Utah, they had me resign up with a new contract, and I used all the old receivers. Now when that new Genie came out, I emailed them to see if I could upgrade to get it for free. "Like they where doing with all the new customers". When I got their reply, they stated that the only people getting the genie for free was the new customers, and I would have to wait until my contract was up. Otherwise it would cost me $299 plus installation.
Company: Directv
Country: USA
Site: directv.com