Direct TV
Termination Fee After Technician Could Not Find Our New Home

We had a bundle package with Verizon which included Direct TV. We moved from NYC to a suburban home, and Direct TV's technician was "unable to find our house." I called to reschedule the appointment, and they told me it would be 3 weeks before a technician could come back. I told them that I didn't cancel, that their contract installation company couldn't provide a service. I canceled the service and had cable installed so my 4-year-old can watch Noggin.

I have been battling with Direct TV over a termination fee. I explained to them that it's a different address and that Direct TV was unable to provide me with the service at the new one.

So now I'm getting letters from collection agencies. This is total FRAUD!

I have found THOUSANDS of complaints online about similar issues. I think a class action lawsuit challenging this is what is needed for Direct TV to wake up and realize they are dishonest and committing acts of fraud against the American public!

Company: Direct TV
Country: USA
State: New York

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