Foto Connection
Rip off artists... Rude and verbally abusive

I found the 65 inch Sharp television, that I had been E-shopping for, from Foto Connection. I ordered it online. The next day I recieved a call and an e-mail from Victor, stating that I needed to add "truck shipping" (substantially higher) instead of UPS ground shipping, (which I had chosen). When I refused he gave me alot of "who shot John" stating that I would have to be responsible for all damages to the product. When I agreed he then stated, that I had to sign a waiver to that effect. When I agreed to the waiver, he changed his story and said they had contacted UPS and UPS refused to ground ship the television. I contacted UPS myself, with the weight and measurements of the set, and there was NO PROBLEM with shipping it by ground. I called Victor back and told him that UPS had no problem with ground delivery. Two days later Victor called back with more tactics... Telling me they had shipped it out via UPS and the set came back to them. BULLSH@*!!!

I cancelled my order right there on the spot. I then added all the "charges" that were NOT advertised on the website, and found that the set was going to cost me the same as it would from a reputable dealer. Save yourselves the HASSLE, don't deal with these guys!!! The Better Business Bureau is a joke... Why isn't anyone shutting these rip-off artists down???

Company: Foto Connection
Country: USA
State: Florida

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