Direct TV
Early Termination Fee Withdrawn From Bank Account After Move Barred Dishes

I used Direct TV for over a year and was generally pleased with their product. However I had to move to a new apartment complex that would not allow satellite dishes to be installed. When I called to cancel my service I was told that I would be assessed a $320 early termination fee. Now I have issues being charged a termination penalty when I had no choice on if I could keep my service, but the problem gets worse. The following Friday, Direct TV withdrew the $320 from my bank account without notifying me that this was going to happen. This in turn caused me to have several NSF fees related to checks I had written not knowing that Direct TV was going to to this. Direct TV should have billed me the early termination penalty and at least given me 30 days to pay or contest the issue. Instead they have caused me many unnecessary issues and I will make sure nobody I know will ever do business with them again.

Company: Direct TV
Country: USA
State: Georgia
City: Atlanta

  <     >