Direct TV
Service Cut Off After Two Weeks Over Prior Tenants' Bills

I had Direct TV installed in the home I had just moved into. The receivers were free, and I had to pay a $14.95 installation charge.

After 2 weeks, while I was watching TV, my channels were all shut off. I called to see what the problem was, and they told me there were several delinquent bills from the address I was at. These were from previous tenants. They said that because of this, I could not have service at my home, and that it would be turned back on when the bills were paid.

I told them that I did not know who lived here before I moved in and that it was not my responsibility to make them pay their bills. They said they would not turn the service back on. I then told them what they could do, hung up and promptly called Dish Network. I haven't had a problem since.

Company: Direct TV
Country: USA
State: Arizona
City: Phoenix
Address: 1820 E. Sky Harbor Circle South

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