Direct Tv
Promised HBO and Cinemax for $8 but billed $22

I have had direct tv for over 5 years and what a ripoff they
have become, Telemarketers call and promised HBO and Cinemax for only 8 dollars a month, for both I asked repeatedly to make sure yes they said and I said sure for 8 bucks a month for both I got the bill and they were 22 dollars for both, direct tv refused to do anything about it. And charged me a cancellation fee to have them turn off the HBO and Cinemax.

Recently I had my receiver go bad and they said that we will send you a receiver for 30 dollars.

The receiver arrived and didn't work so they said we will have to send out a service rep to fix it and i would be billed if the receiver was good but not billed if it wasn't, the service rep said the receiver was bad and gave us a new one. Then the bill came showing charges for the service rep and a 1 year contract that I never agreed to. In December I sent them 40 dollars of a 75 dollar bill. They turned off my service 1 week later.
Then they have this underhanded way of leaving 7 bogus channels on and charging you 5 dollars a month for that and they don't tell you about the so called basic service.
I spend about 3 hours a month trying to straighten things out with direct tv. And you get poor customer service a phone number that won't let you talk to a human
all I can say is watch out for Direct TV

Company: Direct Tv
Country: USA

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