Direct Tv
Charged for Equipment After Botched Free Move Installation

It started in the state of In. We had Direct TV there, and we were allowed to have a free move installation. My husband lost his job and we moved to Tx. Our free installation was botched, and we were told we would have another move for the mistake. Well, when we moved to the other side of Tx they were going to charge us 250.00. I reminded them of their word, and they denied it, of course. I refused to pay for the hook up until we were where we were going to be. So they said they would put it on hold until I called them back...

Well, in Jan we got a call on my cell phone saying they wanted their equipment back and we owed them for Oct, Nov, Dec and Jan, because they had turned it back on at an address we were not even at, and they never bothered to call and say they were turning it back on. Then they said we owed for early cancellation, although our agreement had already run out. They say no, we re-signed when they did the free move installation that they botched.

So now they want 368.00 or they are going to put it on our credit report. We have tried so hard to keep paying bills, and we keep getting all this. Why can't the government do anything about companies bullying people around for nothing... Help please

Company: Direct Tv
Country: USA
State: Colorado
City: Greenwood Village
Address: Po Box 6550
Phone: 8665448416

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