Direct Tv
Charged for Service and Equipment After Failed Free Move Installation
- 02-11-2009
- 16
It started in The state of In we had direct tv we were allowed to have a free move instalation. My husband lost his job, we moved to Tx our free Instalation the screwed up, we were told we would have another move for the screw up well when we moved to the other side of Tx they were going to charge us 250.00 I reminded them of there word well they denied it off course so i refused to pay for the hook up until we were where we were going to be. So they said they would put it on hold until I called them back...
Well in jan we got a call on my cell phone saying they wanted there equipment back and we owed then for oct, nove, dece, jan because they had turned it back on at address we were not even at and they never bother even calling and saying they were turnning it back on. Then they said we ownd for early cancellation which our agreement had ran out already they say no we resigned when they put it in on the freemove in instalation they screw up on. So know they want 368.00 or they are going to put it on our credit report. We have tried so hard to keep paying bills and we keep getting all this. Why can't the government do anything about companies bulling people around for nothing... Help please
Company: Direct Tv
Country: USA
State: Colorado
City: Greenwood Village
Address: Po Box 6550
Phone: 8665448416